At a Glance
- Tasks: Lead a team to maximise sales and customer satisfaction in a charity shop.
- Company: Join SVP, a respected voluntary organisation making a difference in communities.
- Benefits: Competitive salary, supportive work environment, and the chance to impact social justice.
- Why this job: Be part of a mission-driven team and help those in need while developing your career.
- Qualifications: Minimum Leaving Certificate/A-Levels and 3+ years in retail management.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 24000 - 32000 £ per year.
Location: Derry, Northern Ireland
Salary range: £28,099.5 per annum; paid monthly
Experience: Minimum Leaving Certificate/A-Levels.
Closing date: Fri, 20 Feb 2026
SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas.
The Role: We are currently looking to recruit a Shop Manager (37.5 hours per week, 5 over 6 days) to join our Retail - Shops team in Vincent's Derry, Northern Ireland. The Shop Manager of the St Vincent de Paul Charity shop is responsible for maximizing sales, productivity, revenue, and customer satisfaction by efficiently managing the shop in line with SVP's retail standards, policies, and ethos. They lead and develop a team including volunteers, CE staff, TUS participants, and paid employees, ensuring high standards and business growth. The role includes full ownership of the shop's operations, compliance with legislation and health and safety, and delivering excellent customer service that reflects the Society's values. This is a great opportunity to join one of Ireland's largest voluntary organisations and make a difference in your community.
Education, Experience, Knowledge and Skills Required
- Qualifications & Experience:
- Essential: Minimum Leaving Certificate/A-Levels. 3+ years in a customer-facing retail role. Experience in team management and working towards sales targets. Independent and team-based work experience. Proficiency in sales reporting.
- Desirable: Experience in community/voluntary sector. Background as a retail manager with a track record of excellence. Event management experience.
- Skills & Attributes:
- Essential: Excellent communication and interpersonal skills. Strong organizational and IT skills (Excel, Word, EPOS, Microsoft 365). Positive, resilient attitude with empathy and patience. Ability to build strong cross-functional relationships.
- Desirable: Social media awareness and basic marketing understanding.
If you meet these requirements and have the desire to join one of Ireland's best known, trusted, and respected not-for-profit organisations please click 'Apply for this job'. Appointment is subject to satisfactory references. Canvassing will not be accepted and may lead to disqualification. Due to the large volume of applications, we are not in the position to provide individual feedback to candidates who are not shortlisted. PLEASE NOTE: If you are interested in being considered for this position, please apply as soon as possible as the role may be closed in advance of the date shown above due to high volume of applications. SVP is an Equal Opportunities Employer.
Shop Manager - Derry (Permanent Full Time) employer: Society of Saint Vincent de Paul
Contact Detail:
Society of Saint Vincent de Paul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Derry (Permanent Full Time)
✨Tip Number 1
Get to know the company! Research SVP and their values. When you walk into that interview, show them you understand their mission and how you can contribute to their goals. It’ll make you stand out!
✨Tip Number 2
Practice your pitch! You need to be able to talk about your experience in a way that highlights your skills in team management and customer service. Keep it concise but impactful – they want to see your passion!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you’re proactive and genuinely interested.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Shop Manager - Derry (Permanent Full Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer-facing retail experience and any team management roles you've had. We want to see how you can bring your unique flair to our shop!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with SVP and how your values align with ours. Share specific examples of how you've maximised sales or improved customer satisfaction in previous roles.
Showcase Your Team Spirit: Since this role involves leading a diverse team, make sure to mention your experience in team management. We love candidates who can inspire and develop others, so share any relevant stories that demonstrate your leadership skills!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at SVP!
How to prepare for a job interview at Society of Saint Vincent de Paul
✨Know Your Stuff
Before the interview, make sure you understand SVP's mission and values. Familiarise yourself with their work in the community and how the Shop Manager role contributes to their goals. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so be ready to discuss your previous management experiences. Prepare specific examples of how you've motivated a team, handled challenges, or achieved sales targets. This will demonstrate your capability to lead and develop others.
✨Customer Service is Key
SVP places a strong emphasis on customer satisfaction. Be prepared to share examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for customers, as this will highlight your commitment to the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the shop's operations or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about SVP's culture.
