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- Tasks: Lead exciting member programmes and events in the vibrant theatre sector.
- Company: Join the Society of London Theatre, a champion for the theatre community.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in the theatre industry while fostering diversity and inclusion.
- Qualifications: Strong communication skills and a passion for theatre and member engagement.
- Other info: Be part of a creative team dedicated to shaping the future of theatre.
The predicted salary is between 35000 - 50000 £ per year.
Based in the heart of Covent Garden, Society of London Theatre (SOLT) & UK Theatre are the membership bodies for the theatre sector, representing theatre producers, managers, owners and operators. We have a shared staff team working together to deliver our joint vision and mission for our two organisations.
Our vision – the world we want to see – is a dynamic, sustainable and world-class theatre sector.
Our mission – what we do as an organisation – is to champion theatre and support our members to thrive.
In order to deliver on our vision and mission we have three joint priority areas for both organisations. These bring together our membership services, advocacy campaigns, audience initiatives and major events and awards.
- Membership: Developing a growing, engaged and united membership
- Audiences: Increasing engagement with theatre
- Advocacy: Create the conditions for theatres to thrive
Our commitment to Diversity, Equity & Inclusion
We are committed to putting diversity, equity and inclusion at the heart of everything we do. We do this through recruiting from the widest spectrum of channels, constantly reviewing our policies and procedures to ensure they are fit for purpose and giving all our staff a voice. Our mission to produce a skilled, diverse and productive workforce for now and the future is crucial to our success as an organisation.
Role Description
The Strategic Member Programme Manager is responsible for the development and delivery of member programmes, training, and engagement activity, including leading the end-to-end development and delivery of the annual SOLT & UK Theatre Conference programme.
Contract type: Fixed Term (6 Months) / Full-time
Salary band: The band for this role is £41,500K - £57K a year, pro rata. Salary will be within this band, depending on experience.
Key responsibilities & accountabilities
- To provide outstanding event and training programming for members, underpinned by our vision to see a dynamic, sustainable and world class theatre sector, and supporting our priority focus areas:
- Growing an engaged and united membership, including a skilled, diverse, and productive workforce for now and the future
- To inspire, attract, retain and diversify theatre audiences
- To support growth across the sector
- Convene and manage the Programme Working Group, to capture member and industry insights to inform programme curation
- Secure the keynote speaker, facilitators and panellists
- Liaise with the Events Team to ensure speaker materials are received in a timely manner
- Brief speakers and panellists, and being the main point of contact for session content on the day
- Set Key Performance Indicators (KPIs) for all activity with measurable targets.
- Monitor, analyse and report on quarterly performance to the Director of Membership and External Affairs and Executive Team, ensuring progress is tracked against the agreed Business Plan.
- Responsible for managing the programming budget and delivering against financial targets for member training.
- Manage the Membership Services Team Risk Register, monitoring risk ratings, and mitigations.
- Execute strategies to increase member engagement and participation with SOLT and UK Theatre events, training & learning development programmes, ensuring satisfaction data is collected and reviewed.
- Conduct annual industry benchmarking and review of training and event programming content.
- Build strong relationships with internal and external stakeholders at all levels, acting as a key representative for the Membership Team.
- Work closely with the Director of Membership & External Affairs, the Member Engagement Manager, Advocacy and Employment Relations Teams to ensure awareness of industry priorities and emerging issues, and to continue delivering effective, relevant programming for the membership.
- Prepare briefing papers, documentation and meeting notes for project groups delivering the events programme.
- Undertake any other duties as reasonably required.
Technical knowledge & skills required
- Excellent customer service skills, with a desire to provide all members with a high-quality experience
- Exceptional verbal and written communication skills
- Strong interpersonal skills, able to work collaboratively with colleagues and stakeholders
- Excellent time management and prioritisation skills, able to work independently to deadlines, with great attention to detail
- Advanced Microsoft Office skills (including Sharepoint, Outlook, Word, Excel, Powerpoint)
- Experience in assisting in the delivery of events
- An understanding and commitment to equality, diversity and inclusion
- An interest in or experience working in a member organisation
- An interest in and broad understanding of the theatre industry
How to Apply
To apply for this role please send your CV and a cover letter addressing questions 1-3 below. These questions are designed to help us understand your experience, judgement, and motivation for the role, beyond what is captured in your CV. We recommend a total word count of no more than 900 words, but you are welcome to write less.
Please address the following in your cover letter:
- Please provide an example of when you have delivered event programming and/or training in a creative way. What was your approach and what impact did it have?
- Please describe your experience of working within a membership organisation (or a similar environment), or as a member of one. How have you approached engaging with members and delivering value?
- What attracts you to this role at SOLT and UK Theatre? How do our values and purpose resonate with you?
Please feel free to add any information that will further support your application.
Please send your application by email including in the email subject line “(Your first name and surname), Strategic Member Programme Manager” to .
Closing Date for Applications: 5pm on Friday 13 February 2026. Interviews will take place on Thursday 19 or Friday 20 February with a view to making an offer of employment to the successful candidate by the end of February. The successful applicant will be required to commence work on or before 9 March. Please do not apply unless this is feasible.
We welcome applications from all and are open to discussing access requirements. If you would like to discuss any access needs during your application or, if you are selected for interview, at the interview stage, please email us at and the HR team will get in touch with you.
Please note that SOLT & UK Theatre is unable to provide visa sponsorship. Applicants must therefore have the right to work in the UK at the time of application.
Strategic Member Programme Manager in London employer: Society of London Theatre & UK Theatre
Contact Detail:
Society of London Theatre & UK Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Member Programme Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the theatre industry. Attend events, join online forums, and engage on social media. The more you put yourself out there, the better your chances of landing that dream job.
✨Tip Number 2
Show your passion for theatre! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your ideas on how to engage members or improve programming – it’ll make you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching SOLT & UK Theatre thoroughly. Know their mission, values, and recent initiatives. This will help you tailor your responses and show that you’re genuinely interested in contributing to their vision.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Strategic Member Programme Manager in London
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Strategic Member Programme Manager role. Highlight your relevant experience and how it aligns with our mission at SOLT & UK Theatre. This shows us you’re genuinely interested in the position!
Be Specific with Examples: When answering the application questions, use specific examples from your past experiences. We want to see how you've delivered event programming or engaged with members in a creative way. Concrete examples help us understand your impact better!
Show Your Passion for Theatre: Let your love for theatre shine through in your application! Share why you’re drawn to this role and how our values resonate with you. We’re looking for someone who’s not just qualified but also passionate about making a difference in the theatre sector.
Keep It Concise: Stick to the recommended word count of 900 words for your cover letter. Being concise helps us get to the point quickly and makes your application easier to read. Remember, quality over quantity!
How to prepare for a job interview at Society of London Theatre & UK Theatre
✨Know Your Theatre Stuff
Make sure you brush up on your knowledge of the theatre industry and the specific challenges it faces. Familiarise yourself with SOLT & UK Theatre's mission and values, and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and understand the sector.
✨Showcase Your Event Skills
Prepare to discuss your past experiences in event programming and training delivery. Think of a specific example where you creatively engaged members or audiences. Be ready to explain your approach and the impact it had, as this will demonstrate your capability to deliver outstanding member programmes.
✨Engagement is Key
Since the role focuses on increasing member engagement, come prepared with ideas on how to attract and retain members. Consider strategies you've used in the past or new initiatives that could work for SOLT & UK Theatre. This shows that you're proactive and have a clear vision for enhancing member experiences.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions to ask your interviewers. Inquire about their current member engagement strategies or how they measure success in their programmes. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
