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- Tasks: Lead membership development and enhance member engagement in the theatre sector.
- Company: Join the Society of London Theatre and UK Theatre, champions of the performing arts.
- Benefits: Be part of a dynamic team with a focus on diversity and inclusion.
- Why this job: Shape the future of theatre while making a real impact on members' experiences.
- Qualifications: Experience in membership engagement and strong relationship-building skills.
- Other info: Flexible working hours with some evening and weekend commitments.
The predicted salary is between 36000 - 60000 £ per year.
The Society of London Theatre (SOLT) and UK Theatre are the membership bodies for the theatre sector, representing theatre producers, managers, owners and operators in London’s West End and across the UK. Theatre and the performing arts enrich our lives, strengthen our sense of belonging, and are a cornerstone of both the levelling up and growth agendas.
Alongside the social and cultural impact their members deliver, theatre is a key part of the UK’s fast-growing creative industries, generating £2.39bn GVA, supporting 205,000 workers, and adding £1.94bn each year to local economies through audience spend. SOLT & UK Theatre’s vision is a dynamic, sustainable and world-class theatre sector. Their mission is to champion theatre and support our members to thrive. Their shared priorities and focus are Membership, Audiences and Advocacy.
As part of their continued evolution, they are seeking a Head of Membership to lead the development and delivery of SOLT & UK Theatre’s membership offer, ensuring members are engaged, supported and able to thrive. Working closely with the Director of Membership & External Affairs, you will lead member engagement, services and programme activity; turning member insight and organisational priorities into high-quality, joined-up experiences.
This role is central to connecting membership, advocacy and operational delivery. You’ll build strong relationships with members, stakeholders and partners across the UK theatre sector, making sure member needs are clearly understood, addressed and reflected across their work, and helping shape a membership experience that feels relevant, responsive and genuinely useful.
Alongside this, you will be responsible for leading the improvement of systems, member recruitment and onboarding, planning and reporting, and harnessing new CRM system to deliver value to members. Some evening and weekend work will be required.
As an organisation that is committed to working in an equitable, diverse and inclusive environment, SOLT & UK Theatre encourage applications from all backgrounds.
If you want to know more about the role or selection process, please contact our Executive Search partners, Green Park, on paddy.pamment@green-park.co.uk.
Closing date: Sunday 29th March 2026 at 11:59pm.
Head of Membership in London employer: Society of London Theatre & UK Theatre
Contact Detail:
Society of London Theatre & UK Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the theatre sector. Attend events, join online forums, and don’t be shy about reaching out to current members of SOLT & UK Theatre. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for theatre! When you get the chance to chat with potential employers or during interviews, let your enthusiasm shine through. Share your thoughts on how you can contribute to the mission of championing theatre and supporting members.
✨Tip Number 3
Prepare for those interviews! Research SOLT & UK Theatre thoroughly. Understand their priorities around membership, audiences, and advocacy. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and contributing to the vibrant theatre community.
We think you need these skills to ace Head of Membership in London
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. SOLT & UK Theatre are all about the theatre sector, so sprinkle in some passion for the arts and show us you get what makes this industry tick!
Tailor Your Application: Don’t just send a generic application! Make sure to highlight your relevant experience and skills that align with the Head of Membership role. We want to see how you can contribute to our mission of supporting members and enhancing their experience.
Be Clear and Concise: Keep it straightforward! Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re keen on being part of our community from the get-go!
How to prepare for a job interview at Society of London Theatre & UK Theatre
✨Know Your Theatre Stuff
Make sure you brush up on your knowledge of the theatre sector, especially the role of SOLT and UK Theatre. Understand their mission and how they support their members. This will show your genuine interest and help you connect your experience to their goals.
✨Engage with Member Insights
Prepare to discuss how you would gather and utilise member insights to enhance their experience. Think about specific strategies or tools you could implement to ensure members feel heard and valued. This is key for the Head of Membership role!
✨Build Relationships
Think about how you would approach building strong relationships with members and stakeholders. Be ready to share examples from your past experiences where you've successfully engaged with diverse groups. This will demonstrate your ability to connect and collaborate.
✨Showcase Your Systems Savvy
Since you'll be improving systems and using a new CRM, come prepared to discuss your experience with similar tools. Highlight any successes you've had in streamlining processes or enhancing member engagement through technology. This will show you're ready to hit the ground running!