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- Tasks: Lead membership development and engagement for the vibrant theatre sector.
- Company: Join the Society of London Theatre and UK Theatre, champions of the performing arts.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in the theatre community and shape member experiences.
- Qualifications: Experience in membership engagement and strong relationship-building skills.
- Other info: Dynamic role with evening and weekend work; diverse applicants encouraged.
The predicted salary is between 36000 - 60000 £ per year.
The Society of London Theatre (SOLT) and UK Theatre are the membership bodies for the theatre sector, representing theatre producers, managers, owners and operators in London’s West End and across the UK. Theatre and the performing arts enrich our lives, strengthen our sense of belonging, and are a cornerstone of both the levelling up and growth agendas. Alongside the social and cultural impact their members deliver, theatre is a key part of the UK’s fast‑growing creative industries, generating £2.39bn GVA, supporting 205,000 workers, and adding £1.94bn each year to local economies through audience spend.
SOLT & UK Theatre’s vision is a dynamic, sustainable and world‑class theatre sector. Their mission is to champion theatre and support our members to thrive. Their shared priorities and focus are Membership, Audiences and Advocacy.
As part of their continued evolution, they are seeking a Head of Membership to lead the development and delivery of SOLT & UK Theatre’s membership offer, ensuring members are engaged, supported and able to thrive. Working closely with the Director of Membership & External Affairs, you will lead member engagement, services and programme activity; turning member insight and organisational priorities into high‑quality, joined‑up experiences.
This role is central to connecting membership, advocacy and operational delivery. You’ll build strong relationships with members, stakeholders and partners across the UK theatre sector, making sure member needs are clearly understood, addressed and reflected across their work, and helping shape a membership experience that feels relevant, responsive and genuinely useful. Alongside this, you will be responsible for leading the improvement of systems, member recruitment and onboarding, planning and reporting, and harnessing a new CRM system to deliver value to members. Some evening and weekend work will be required.
As an organisation that is committed to working in an equitable, diverse and inclusive environment, SOLT & UK Theatre encourage applications from all backgrounds.
Closing date: Sunday 29th March 2026 at 11:59pm.
Head of Membership employer: Society of London Theatre & UK Theatre
Contact Detail:
Society of London Theatre & UK Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership
✨Tip Number 1
Network like a pro! Get out there and connect with people in the theatre sector. Attend events, join online forums, and don’t be shy about reaching out to current members of SOLT & UK Theatre. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for theatre! When you get the chance to chat with potential employers or during interviews, let your enthusiasm shine through. Share your experiences and insights about the industry – it’ll make you stand out as someone who truly cares about the sector.
✨Tip Number 3
Prepare for those interviews! Research SOLT & UK Theatre thoroughly. Understand their mission, values, and current projects. This will help you tailor your responses and show that you’re not just another candidate, but someone who’s genuinely interested in contributing to their vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Head of Membership
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. SOLT & UK Theatre are all about the theatre sector, so sprinkle in some passion for the arts and show us you get what makes this industry tick.
Tailor Your Application: Don’t just send a generic application! Make sure to highlight your experience and skills that align with the Head of Membership role. We want to see how you can contribute to our mission of supporting members and enhancing their experience.
Be Clear and Concise: When it comes to written applications, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Show Your Enthusiasm: Let your passion for theatre shine through! Whether it's in your cover letter or CV, we want to feel your excitement for the role and the impact you can make. Remember, we’re looking for someone who’s as enthusiastic about our mission as we are!
How to prepare for a job interview at Society of London Theatre & UK Theatre
✨Know Your Theatre Stuff
Make sure you brush up on your knowledge of the theatre sector, especially the current trends and challenges facing SOLT & UK Theatre. Familiarise yourself with their mission and values, and think about how your experience aligns with their goals.
✨Showcase Your Engagement Skills
As the Head of Membership, you'll need to demonstrate your ability to engage and support members effectively. Prepare examples from your past roles where you've successfully built relationships and enhanced member experiences. Be ready to discuss how you would approach member recruitment and onboarding.
✨Be Ready to Discuss Systems Improvement
Since you'll be responsible for improving systems and harnessing a new CRM, come prepared with ideas on how to streamline processes and enhance member services. Think about specific tools or strategies you've used in the past that could be relevant.
✨Emphasise Your Commitment to Diversity and Inclusion
SOLT & UK Theatre value an equitable and inclusive environment. Be sure to highlight any initiatives you've led or participated in that promote diversity within organisations. This will show that you align with their commitment to creating a welcoming space for all.