Trainee Support Analyst - COO Office

Societe Generale is one of Europe's leading financial services groups and a major player in the economy for over 160 years. We support 25 million clients every day with more than 126,000 staff in 65 countries.

Responsibilities

• APPTIO: review, analyze and report on GTE TCO (total cost of ownership) on application costs
• Month end analysis: allocate correct TBS code to non-staff related costs, essential for the above
• Update and review of IT hardware/software maintenance contract excel database
• Monthly CME (centrally managed expenses) review by vendor & BU
• Provide adequate support to GBTO/GTE COO and wider UK Executive Committee by leading several transversal topics which sit within the COO function and help GBTO/GTE in executing their strategic plans, as well as assisting the decision making of the UK COO with precise and accurate data reporting and achieving operational efficiency
• Definition and monitoring of OKR to ensure initiatives are prioritized according to their value and contribute to the Group strategy, and work with teams and HR to ensure implementation

Detailed Responsibilities

• APPTIO: update 2026 roadmap on APPTIO assessment
• Enhance data quality on TCO application reporting
• Model potential changes to existing infrastructure (e.g., moving from datacentre to Cloud) to demonstrate potential savings
• Review the allocation methodology of Towers and TBS codes to assess if amendments are required
• Liaise with GTE Proserv on a quarterly basis to update datacentre allocation key
• Present TCO analysis to GTS EXCO
• Month end analysis: review non-staff costs to ensure appropriate TBS codes have been allocated
• Liaise with GTE teams to determine if given TBS codes allocated are correct
• Post monthly journals to allocate TBS codes to costs / correct TBS codes
• Present during month end (5-day period) to senior management accountant analysis of TBS non-staff costs
• Update and review IT maintenance contracts: review IT contract maintenance database for renewal dates within the next quarter
• Liaise with GTS London & Paris managers if contracts will be renewed
• Update IT contract maintenance database based on new information provided
• Present to GTS EXCO London in monthly review of GTS costs
• CME analysis: Monthly - extract and update CME working file costs by vendor and BU
• CME analysis: Monthly - update GTS CME analysis for GTS COO
• CME analysis: Quarterly – update CME costs for BAU presentation
• Transversal tasks: provide support to GBTO/COO in the UK
• Contribute to the definition of the GBTO/GTE UK strategy (OKR, C&C, HR, Financial trajectory), its implementation and follow up
• Coordinate organizational change management initiatives on behalf of the GBTO COO UK
• Communication – organize various initiatives for the department
• People engagement – contribute to definition and implementation of the strategy
• GBTO/GTE UK staff plan follow up, new joiner integration, and training strategy for the whole unit
• Facilitate the development, coordination, communication, and accomplishment of short and long-term objectives
• Monitor and update Monthly Training, Travel and Overtime reports
• Coordinate transversal exercises / ad-hoc studies when required

Qualifications

• Degree educated within business, finance or IT related field
• Good level in English (liaise with English speaking senior managers)
• Strong analytical and synthesis skills
• High degree of numeracy
• Proficiency in Excel, PowerPoint & Power BI
• Attention to detail
• Ability to work independently
• Ability to work under pressure
• Great communication skills
• Team player
• Problem solver
• Ability to work in an international environment
• Highly motivated
• Focused on delivering results
• Confident to work with senior management

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

Diversity and Inclusion

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.