The Opportunity
We’re looking for a Account Director (full-time or FTC) to join socialed and take ownership of how our work gets delivered as well as leading on new and existing client accounts.
This role is focussed on bringing operational and account excellence to our business across a range of high-growth start-ups, established UK/US brands and large multi-national / group organisations. This is primarily focussed on:
- Driving internal efficiency
- Ensuring projects land on time and at a high standard
- Creating clarity, structure and accountability across the team for our clients.
You will sit alongside our Head of Production, acting as the conduit between strategy, creative and execution, monitoring and overseeing projects from brief to delivery. You will report to the founders.
You will also take ownership of a number of key client accounts, bringing your experience to our accounts function and acting as a trusted partner to clients.
Your main responsibilities include:
Client Leadership:
- Own a portfolio of key client relationships.
- Act as a trusted strategic partner.
- Lead quarterly planning and senior stakeholder meetings.
- Identify opportunities for organic growth and additional services.
- Manage renewals, scopes and commercial conversations.
Delivery & Ops:
- Oversee delivery from brief through to final output.
- Keep projects on time, on budget and to the highest standard.
- Coordinate internal teams and remove blockers.
- Ensure clear communication across strategy, creative and production.
Agency Ops:
- Improve internal processes and reporting.
- Maintain quality control across deliverables.
- Help forecast capacity and resource planning.
- Build accountability across the team.
About Us
We are social thinkers and creative partners to ambitious socially minded brands working primarily with brands across luxury and lifestyle, from high growth tech businesses to household names.
Our belief is simple:
- Social growth is driven by high-quality, social-first content
- Community and amplification happens through creators
- Long-term growth comes from testing, learning, and consistent monthly execution
Who this role is for someone who...
- Has 5+ years in an agency environment (social, influencer, production or integrated)
- Is naturally organised, structured and detail-oriented
- Thrives in fast-paced, high-output environments
- Is confident managing both clients and internal teams
- Understands how social/content/production workflows operate
- Is comfortable being the person who holds the standard
About you (key traits we’re after)
- Clarity at speed - the ability to cut through to find solutions. Able to operate fast & proactively.
- Accountability - you don’t let things slip and are happy owning team-wide schedules
- Proactivity - you solve problems before they exist
- Calm under pressure - you keep things moving, even when busy
- High standards - good enough isn’t good enough
- Social fluency - able to speak fluently on social / content to act as a trusted advisor to key accounts.
Due to the volume of applications we receive, we will not be able to respond to all applicants. We look forward to reviewing applications and speaking further. We are open to a FTC or full-time employment for this position.
