Account Manager in Manchester

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.

Our universe is made up of award-winning business arms Brave Bison, Engage and SocialChain. And we’re underpinned by our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

We’re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission is to cut through the chaos, make the complex simple and navigate a clear path to growth for our clients—by crafting dynamic digital solutions that outpace tomorrow’s challenges.

We’re a proudly diverse business comprised of deep specialists across social media, digital marketing and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Connected Clarity: We are focused in our collaboration — joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale.
• Positive Encouragement: We want to make working with us the best part of someone’s day. We lift one another up, find the fun in the day to day and are committed to ensuring everyone belongs.
• Constant Impact: We believe in outcomes over outputs. We’re goal orientated, results driven and data-led. We show up with passion every day.

Your role involves understanding the power of social and its potential. We’re looking for an innately organised, commercial, creative and analytical thinker to join our client services team. You’ll play a pivotal role within the agency by owning, and supporting, the delivery of some of our largest client partnerships.

You’ll be responsible for managing social and influencer campaigns end-to-end ensuring seamless coordination between clients, creators, and internal teams. This role demands someone who thrives in a fast-paced environment, can manage multiple stakeholders, and is confident using project management processes to maintain clarity and momentum.

Key Tasks and Responsibilities:

• Act as a primary point of contact for clients, building strong relationships and championing best-in-class account management.
• Distil client briefs or business challenges into clear internal briefs, ensuring clarity amongst project team.
• Lead and own day-to-day management of client projects, ensuring deadlines, budgets, and quality standards are met.
• Collaborate with the production team to manage third-party vendors and provide on-site or remote support during shoots.
• Coordinate internal teams (strategy, creative, influencer, paid, production) to deliver campaigns efficiently.
• Run regular client calls and WIP meetings; capture and circulate notes and actions.
• Maintain accurate status reports, timelines, recce’s and project trackers.
• Lead influencer campaign planning and execution, including creator identification, briefing, and content approvals.
• Analyse campaign performance, build case studies, and recommend future solutions.

Ideal Candidate:

• You’re a natural leader with experience in client services at a social, wider digital or creative agency.
• You’re a confident communicator and can effectively share your thoughts, ideas and insights.
• You’re analytical and a strategic thinker, comfortable with data.
• You’re commercially minded with strong commercial acumen.
• You’re innately organised & obsessed with detail.
• You’re invested in social and understand influencer marketing.
• You’re a perceptive & holistic thinker, championing diversity and inclusion.
• You’re a creative path finder, adapting and evolving as challenges arise.
• You’re a self-starter who identifies opportunities to add value.
• You’re a great collaborator and motivator.

What you’ll get:

• Dynamic working: Flexible on where and when you work.
• Private medical insurance for peace of mind.
• Life assurance and income protection.
• 25 days annual leave, increasing with tenure.
• Christmas closure period.
• Birthdays off.
• Summer hours: Finish at 15.00 every Friday from June to August.
• Online coaching and mental health support.
• Remote Working: Work abroad for up to one month a year.
• Performance & Salary reviewed twice a year.

We’re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way.