Growth Executive

Your role

The Social Chain growth team are on the hunt for a hungry, outgoing, and versatile growth executive to support our Social specialism. You’ll be working to nurture our sales pipeline, operationalise our CRM, compile outstanding RFPs, support pitches, create engaging sales collateral and keep our reporting at the top of its game. This is a commercial role but one that comes with the support of a thriving and tight-knit community of growth leads and marketers, all laser focused on continuously driving revenue growth and ensuring all new clients are set up for long‑term success. We’re growing fast, you’ll help us grow faster.

About you

To thrive in this role, you’ll be:

• Strategic: You’re a big‑picture thinker who can think cross‑discipline across the marketing mix, and knows how to help our teams build solutions that cut through complexity and unlock new opportunities for the business.
• Commercially minded: You get that we are working to targets, and are excited by that environment.
• Audience‑obsessed: You want to learn to deeply understand our clients and prospects and can build stories and pitches that positively influence them at every touchpoint.
• Tech‑savvy: You’re across the latest AI and automation tools, and know how to integrate them into team workflows to drive competitive advantage.
• Adaptable: You can inspire, align and influence people across multiple stakeholders and departments.

You’ll have:

• Previous experience working with cross-disciplinary teams in an agency environment, with 1+ years in a Growth, client services, or sales role in a social or digital, or sports media agency.
• Experience supporting pitches.
• A clear understanding of the social or sports landscape.
• Strong written and oral communication skills, with the ability to work effectively with remote and cross‑functional teams.
• Proficient in problem‑solving, decision‑making, and conflict resolution.

Responsibilities

Every day will be different, but some of your core responsibilities will include:

• Working closely with the marketing team to nurture relevant leads from outbound marketing activity into live pitch opportunities through targeted ABM campaigns.
• Attending both agency owned and wider industry events to identify and develop potential future clients.
• Ensuring our CRM, HubSpot, is always kept up to date with all new business activity across both pipeline and pitches.
• Working closely with our Financial Director to ensure our new business pipeline is accurately reflected in commercial forecasting.
• Owning and delivering our monthly growth report for Social Chain and Engage.

New business: the pitch process

• Qualifying and responding to relevant new business opportunities, nurturing them through every stage of the pipeline.
• Pitch support for all pitches (with senior support as required) working with the delivery heads to deliver top tier proposals that meet and exceed client briefs.
• Internal champion of the Social Chain pitch process, driving best practice across the group and collaborating with the wider Social Chain growth community to drive efficiencies in pitching, reporting and cross‑selling.
• Supporting the client services team in driving onboarding excellence—setting our new client partnerships up for long term success.
• Keeping our growth drive up to date with the latest agency credentials, pitch responses and case studies.
• Supporting the wider growth team and Head of Growth in evolving the agency proposition and growth strategies that facilitate the expansion of our capabilities, geographic reach, and product/service offerings.

What you’ll get

Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. We are the UK’s first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Here’s a snapshot of just some of the benefits we think you might also like:

• Dynamic working: To keep that work‑life harmony in check, we’re flexible on where and when you work.
• Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
• Income protection: We know it feels good to be covered, just in case.
• Calm Subscription: Now more than ever, it’s important to mind your mind!
• 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days.
• Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off: One extra day to celebrate your big day.
• Summer hours: Between June and Aug we finish at 15.00 every Friday.
• Online coaching and mental health support: Unlimited via OpenUp.
• Remote Working: Work abroad for up to one month a year.
• Performance & Salary: Reviewed twice a year for everyone.

Finally, we’re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.