Socialbear is seeking a Contact Centre Manager to lead a team of 8–10 Customer Support Agents delivering phone and email support for clients. The role covers day-to-day operations, performance management and client satisfaction, with collaboration across Account Management and Senior Leadership.
Hybrid working includes 3 days in the office and 2 days from home, with a Canary Wharf office and opportunities for progression. Strong leadership and experience in contact centres are essential.
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