At a Glance
- Tasks: Lead customer support and account management while driving innovative campaigns.
- Company: Join a dynamic start-up at Canary Wharf with a focus on growth.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for professional development.
- Other info: Fast-paced environment with a focus on AI-driven initiatives.
- Why this job: Make an impact by blending customer service with cutting-edge digital tools.
- Qualifications: Experience in customer support and account management is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Socialbear is hiring an Account Executive (Digital Customer Support) in a hybrid Canary Wharf setting.
The role blends customer service leadership with account management, coordinating teams across client accounts and using tools like Zendesk, Freshdesk, Gorgias, Agora Pulse, and Ringover.
You will lead campaigns, nurture relationships, and deliver analytics-driven insights while contributing to AI-driven initiatives and ongoing growth.
A fast-paced, start-up mentality is valued.
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Hybrid Account Executive & Digital Support Lead employer: Socialbear®
Socialbear is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hybrid environment at our vibrant Canary Wharf office. With a strong emphasis on professional development, we provide ample opportunities for growth and innovation, particularly in the realm of AI-powered customer support solutions. Join us to be part of a forward-thinking team that values collaboration and empowers you to make a meaningful impact for our high-profile clients.
