At a Glance
- Tasks: Support the fitness to practise team with administration and quality assurance activities.
- Company: Social Work England, a key regulator for social work in England.
- Benefits: Generous annual leave, inclusive culture, pension scheme, and employee recognition.
- Other info: Flexible working options and opportunities for personal growth.
- Why this job: Make a real difference in social work regulation while developing your skills.
- Qualifications: Experience in administration, strong communication, and organisational skills.
The predicted salary is between 26828 - 28011 £ per year.
The Role
Social Work England is the specialist regulator for social work in England. Every day, social workers help millions of people improve their lives, and our role is to ensure regulation supports safe and effective practice. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives. The regulation directorate is critical to the statutory functions of the organisation and it is an important way that we meet our overarching objective to protect the public.
You will work across the fitness to practise team with a particular focus on supporting the management of our contract with our external legal provider, supporting our quality assurance and performance reporting activities and the collation and sharing of learning across the fitness to practise team.
What you will do
- Manage shared email mailboxes, systems and other workflow tools to ensure that instructions are provided to our external legal provider in a timely and efficient way and in line with agreed targets and response times.
- Support the provision of timely and accurate performance and quality reporting.
- Provide administrative support to ensure the smooth running of the fitness to practise function’s quality assurance activities, for example our decision review group.
- Collate learning from a range of sources of quality-related information and support the sharing of this across the fitness to practise team.
- Prepare written responses to internal/external enquiries in a timely way, ensuring they are clear, accurate and tailored to the needs of their audience.
- Liaise with stakeholders and colleagues; share information and support and participate in working groups and meetings, including arranging meetings and taking minutes.
- Support conferences, meetings or training events including bookings, arranging travel and accommodation, and taking on a first point of contact or facilitating role, as required.
- Work flexibly to accommodate peak periods within the team and adapt to changing demands in service delivery to ensure an effective and efficient service is provided to the wider organisation.
- Provide administrative support as required across the fitness to practise function.
Your Skills, Knowledge And Experience
- Previous experience of working in a similar administrative role would be desirable.
- Previous experience of working with MS Office software – Word, Excel, PowerPoint.
- Excellent communication skills including written and verbal skills – able to communicate clearly and effectively with others and influence positive changes.
- Excellent organisation and time management skills and the ability to manage multiple tasks while maintaining a high degree of accuracy and attention to detail.
- Ability to work using your own initiative, investigate issues and be proactive in seeking solutions.
- Ability to manage a varied workload effectively and to work to agreed deadlines.
- A strong team player, able to develop effective relationships across the organisation.
- Ability to manage sensitive and confidential information.
- A demonstrable commitment to equality, inclusion and diversity.
Benefits
- 25 days annual leave, rising with service to 30 days per annum, plus bank holidays.
- The option to purchase up to an additional 5 days of annual leave per annum.
- A TIDE award winning inclusive culture, made up of staff networks, social events and forums.
- A pension scheme, life insurance, an employee recognition scheme and cycle to work scheme.
Details
- Job type: Permanent
- Working pattern: Full time. We offer flexible working subject to business need.
- Salary: £26,828 per year, rising to £28,011 per year after successful completion of a 6‑month probationary period.
- Location: Sheffield/Hybrid
Business Support Officer - Fitness to Practise in Sheffield employer: Social Work England
Social Work England is an exceptional employer, dedicated to fostering a collaborative and inclusive work environment that empowers employees to make a meaningful impact in the lives of others. With generous benefits such as 25 days of annual leave, a supportive culture that values diversity, and opportunities for professional growth, working in Sheffield offers a unique chance to contribute to the vital regulation of social work while enjoying a flexible and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Fitness to Practise in Sheffield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Social Work England.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Social Work England!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Social Work England, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Social Work England or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Business Support Officer - Fitness to Practise in Sheffield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Social Work England:Before hitting send, make sure to tailor your application specifically to Social Work England! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Social Work England
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
