Global Programme Implementation Manager

Global Implementation Manager £45,000 – £50,000 | Fixed-Term Contract (12 months) | Hybrid, London (2-3 days in office)

• 25 days holiday plus UK bank holidays, plus your birthday off
• Private medical insurance with WPA
• Ethically invested pension, matched up to 5%
• 6 paid volunteering days per year
• Life assurance at 4x salary

Hours/Days: Option for full time (5 days per week 9am-17:30) or part-time (4 days per week). Salary will be pro-rata for part-time.

About Social Value Portal

Social Value Portal is the UK's market leader in Social Value measurement and reporting. Founded in 2014, the platform helps organisations across the public, private, and voluntary sectors measure and maximise the social impact of their work. To date, Social Value Portal has helped unlock over £60 billion in social value across its customer relationships. The business operates a consultancy division alongside its platform and is home to a fast-growing Social Value learning academy. It is now scaling globally- and this role sits right at the centre of that expansion.

The role

This is a 12-month fixed-term contract with the potential to extend or become permanent. You'll act as the central coordination point for a global Social Value rollout programme - working across multiple customers, internal teams, and the Executive Leadership Team to keep complex delivery on track. Reporting to the Senior Solutions Consultant (also Head of Global Programmes), you'll own the programme governance, maintain the master plan, and be the person everyone - internally and externally - trusts to hold the threads together.

• Coordinate the global rollout programme across at least two major customers, maintaining master plans and delivery roadmaps
• Manage multiple parallel workstreams covering rollout planning, operational readiness, training, communications, and data and reporting
• Establish programme governance structures and working groups, keeping teams aligned and risks visible
• Produce clear programme reporting for the Executive Leadership Team, including RAID logs, status reports, and decision logs
• Act as the key liaison between the Executive Leadership Team, internal workstream leads, and customer contacts throughout the programme lifecycle
• Facilitating cross-functional collaboration across Social Value Portal
• Facilitate workshops and planning sessions, ensuring strong communication and programme visibility across all parties
• Identify risks early, develop mitigation strategies, and make sure blockers get resolved

What you'll bring

• Proven experience managing complex programmes or multi-workstream delivery initiatives
• A solid background in stakeholder management at senior leadership level and across cross-functional teams
• Experience coordinating operational delivery across multiple workstreams simultaneously
• Strong organisation, planning, and written and verbal communication skills
• An interest in or background in Social Value, ESG, sustainability, or purpose-led organisations
• Ability to bring structure and clarity to ambiguous, fast-moving programmes
• Experience supporting international rollouts or large transformation programmes
• Background in SaaS, technology, consulting, or platform businesses
• Programme management certification such as PRINCE2, MSP, PMP, or Agile (desirable not essential)

Benefits and culture

• Hybrid working with 2-3 days per week in the London office
• Access to The Knowledge Academy for accredited courses and training
• A genuine opportunity to work at the forefront of a growing global programme
• Private medical insurance with WPA, 24/7 Employee Assistance Programme, and access to the Manor gym at SVP's London HQ
• 6 paid volunteering days per year and industry-leading social value initiatives
• Salary sacrifice schemes for low-carbon transport, including cycling and EV

Working arrangements

• Location: London (hybrid) -- 2 to 3 days per week in the office
• Contract: Fixed-term, 12 months - with the potential to extend or become permanent
• Hours: 4 to 5 days per week

Interested? If this sounds like the kind of role where you'd hit the ground running, apply now with a current CV. Not quite ready? Drop us a message and we'll tell you more before you commit to anything.