At a Glance
- Tasks: Lead and inspire your team to create unforgettable experiences for our guests.
- Company: Join the vibrant Social Pub and Kitchen, known for its unique atmosphere.
- Benefits: Enjoy discounts on food and drink, flexible working, and access to exclusive rewards.
- Other info: Great opportunities for personal growth and development in a lively setting.
- Why this job: Be part of a fun environment where you can make a real impact and connect with people.
- Qualifications: Must be 18+ with a passion for hospitality and teamwork.
The predicted salary is between 24000 - 27000 £ per year.
We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Keystones. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.
Responsibilities
- Support, coach and mentor your team
- Support the management team and work together to create and deliver our vision
- Ensure standards and compliance are maintained
- Create a welcoming atmosphere for our guests
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. A quirky and welcome pub situated just outside the city walls of York. We are a great place for guests to relax and are popular with students and locals alike, to meet new friends and join in activities such as weekly quizzes. We have a great food offering, including pizzas, burgers, small plates and sharers. We’re proud to be Cask Marque approved, offering a fantastic draught range, including local cask ales and craft beers. We can top it off with a huge beer garden with an amazing view of the historic city walls. It is also an ideal place for our guests to watch the big games, with plenty of screens around the pub.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Team Leader position at Keystones you must be at least 18 years old as it involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Keystones directly.
Team Leader York employer: Social Squirrel
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality. As a Kitchen Team Leader at Tank And Paddle, you'll not only lead a passionate team but also enjoy numerous benefits such as flexible working hours, discounts across our venues, and opportunities for personal and professional growth in a supportive environment. Join us to make a meaningful impact while enjoying a rewarding career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader York
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Social Squirrel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Social Squirrel
Don't be shy about reaching out to Social Squirrel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader York
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Social Squirrel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Social Squirrel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!