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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars with diverse venues.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts on dental insurance.
- Why this job: Be part of an award-winning bar with a vibrant atmosphere and unique events.
- Qualifications: No prior experience needed; just bring your passion for great service and teamwork.
- Other info: Opportunities for growth and development with comprehensive training provided.
Location – Prince Of Wales Inn
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Prince Of Wales Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you
- Help prepare and serve our delicious food and drinks at Prince Of Wales Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Nestled in the historic shadows of Lincoln Cathedral and Lincoln Castle, The Prince of Wales is the place to be. We have an absolutely glorious beer garden with cathedral views for our guests to bask in all year round. We have great food offering and a superb craft beer range too, which makes this a great place for our guests to relax and have fun with family and friends. The pub has a great atmosphere for watching live sports. We also host live music evenings and weekly quizzes, which our regulars love.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Prince Of Wales Inn directly.
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Front of House Team Member employer: Social Squirrel
Contact Detail:
Social Squirrel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with The Mailbox and its unique offerings. Understanding the menu, the atmosphere, and the types of events they host will help you engage confidently with guests and show your enthusiasm during the interview.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples from previous experiences where you successfully collaborated with others. This role is all about creating a positive experience for guests, so showcasing your ability to work well in a team will be crucial.
✨Tip Number 3
Prepare to discuss your passion for food, drinks, and sports. Since The Mailbox is known for its vibrant atmosphere, being able to express your enthusiasm for these elements will resonate well with the hiring team.
✨Tip Number 4
Be ready to share how you would contribute to maintaining a clean and safe environment. Highlighting your commitment to hygiene and safety standards can set you apart as a responsible candidate who values guest and team member wellbeing.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Mailbox is looking for in a Front of House Team Member. Highlight your ability to work as part of a team and your passion for providing excellent customer service.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and include specific examples of how you've contributed to a positive guest experience.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Mailbox and how you can contribute to their unique identity and vibrant atmosphere.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Social Squirrel
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before, highlighting your ability to connect with others and contribute positively to the group dynamic.
✨Know the Menu
Familiarise yourself with the food and drink offerings at The Mailbox. Being able to confidently recommend dishes or drinks during the interview will demonstrate your enthusiasm for the role and your commitment to enhancing the guest experience.
✨Emphasise Customer Service Skills
Prepare to discuss your customer service experience. Think of specific instances where you went above and beyond for a guest, as this will show your potential employer that you understand the importance of creating a positive atmosphere for guests.
✨Be Ready for a Fast-Paced Environment
The Mailbox is known for its bustling atmosphere. Be ready to talk about how you handle pressure and stay organised during busy times, as this will reassure the interviewer that you can thrive in a lively setting.