At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Why this job: Be part of a lively team in a fun environment with great career opportunities.
- Qualifications: No prior experience needed, just a passion for hospitality and teamwork.
- Other info: Work in a dynamic venue that transforms from pub to nightclub on weekends.
Location - Tank and Paddle
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Tank and Paddle, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Tank and Paddle.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and providing great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialize with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it.
Tank and Paddle Manchester is located in Manchester Printworks, close to Piccadilly, Victoria train station, and the AO Arena. The venue gets busy during events such as concerts, shows, and sporting events. The venue serves late‑night trade on Friday and Saturdays with a DJ starting at 8 pm, creating a lively atmosphere with effect lighting. The venue is bright and roomy, with soft furnishings during the week and minimal furniture on weekends, turning into a nightclub. It can be used for any occasion booking and has a second floor available for big bookings of up to 100 people. We pride ourselves on delivering a top‑class range of drinks, an excellent value food offer and creating that all‑day long atmosphere.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Tank and Paddle directly.
Front of House Team Member employer: Social Squirrel
Contact Detail:
Social Squirrel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Tank and Paddle and soak up the atmosphere. Familiarising yourself with the place will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Try role-playing with friends or family to boost your confidence in making recommendations and engaging with customers.
✨Tip Number 3
Show your passion for food and drink! When you apply, let us know about your favourite dishes or drinks. This enthusiasm can really set you apart and demonstrate that you’re ready to contribute to our vibrant team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing culture at Stonegate Group right there.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your passion for food, drinks, and creating memorable guest experiences – it’ll make you stand out!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our vibrant team at Tank and Paddle!
How to prepare for a job interview at Social Squirrel
✨Know the Venue
Before your interview, take some time to familiarise yourself with Tank and Paddle. Understand their menu, the atmosphere, and what makes them unique. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive experience for guests, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Think of past experiences where you’ve successfully navigated similar challenges and be ready to discuss them.
✨Embrace Your Passion
Let your enthusiasm for food, drinks, and socialising shine through. Talk about your favourite cocktails or sports events and how they relate to the role. This passion can set you apart and show that you’re a great fit for the vibrant atmosphere at Tank and Paddle.