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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Why this job: Be part of an energetic team in a lively venue with stunning views.
- Qualifications: Passion for hospitality and a friendly attitude towards guests.
- Other info: Great opportunities for personal growth and a fun work environment.
Location – Hop Poles
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Hop Poles, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you
- Help prepare and serve our delicious food and drinks at Hop Poles.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hop Poles directly.
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Front of House Team Member employer: Social Squirrel
Contact Detail:
Social Squirrel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Chanter and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to boost your confidence in making recommendations and engaging with customers. The more comfortable you are, the better!
✨Tip Number 3
Show your passion for food and drink! Be ready to share your favourite dishes or drinks from the menu during your interview. This shows that you’re not just looking for any job, but that you’re excited about what Chanter has to offer.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention why you’re excited about working at Chanter specifically.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Social Squirrel
✨Know the Venue
Before your interview, take some time to familiarise yourself with Chanter and its unique offerings. Understand the menu, the atmosphere, and what makes it a great place for guests. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Personality
As a Front of House Team Member, your ability to engage with guests is key. During the interview, let your personality shine through! Share experiences where you've created positive interactions or resolved issues, as this demonstrates your passion for customer service.
✨Teamwork is Essential
Highlight your experience working in teams. Stonegate Group values collaboration, so be ready to discuss how you contribute to a team environment. Think of examples where you supported colleagues or worked together to enhance the guest experience.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they celebrate individuality within their staff. This shows that you're not only interested in the job but also in being part of their community.
