Front of House Team Leader

Front of House Team Leader

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
  • Benefits: Enjoy discounts, flexible working, and early access to wages.
  • Why this job: Be part of a vibrant team in a unique venue with stunning views.
  • Qualifications: Must be 18 or over; experience in hospitality is a plus.
  • Other info: Celebrate individuality in a dynamic environment while engaging with guests.

The predicted salary is between 24000 - 36000 £ per year.

Location – The Roundabout

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Roundabout.

Can you …

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. A short distance away from Old Street station is The Roundabout Old Street. Our multitude of HD screens show every minute of all the best in sporting action, and with a premier menu of juicy burgers, pizzas and sharers, we\’re the favourite venue for meeting up and soaking in that match‑day atmosphere.

What\’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at The Roundabout you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Roundabout directly.

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Front of House Team Leader employer: Social Squirrel

At Stonegate Group, we pride ourselves on creating a vibrant and inclusive work environment where our Front of House Team Leaders can thrive. Located in the heart of Edinburgh, the Chanter offers not only breathtaking views but also a dynamic atmosphere that celebrates individuality and teamwork. With excellent employee benefits, flexible working options, and award-winning development programmes, we empower our team to deliver exceptional guest experiences while enjoying meaningful career growth.
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Contact Detail:

Social Squirrel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Familiarise yourself with the Chanter's unique identity and offerings. Understanding their menu, special events, and the atmosphere they create will help you demonstrate your passion for the role during any discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you improved team performance or guest experiences.

✨Tip Number 3

Engage with the local community and stay updated on events happening around Edinburgh, especially sports events. This knowledge can help you connect with guests and enhance their experience at the Chanter.

✨Tip Number 4

Network with current or former employees of Stonegate Group. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Operational Management
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Sales Skills
Adaptability
Event Coordination
Interpersonal Skills
Passion for Hospitality

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional guest experiences.

Showcase Your Passion: In your cover letter, express your enthusiasm for the hospitality industry and your passion for creating memorable experiences for guests. Mention any specific experiences that demonstrate your love for great beer, cocktails, and sports.

Highlight Leadership Skills: Emphasise your leadership abilities in your CV. Provide examples of how you have motivated and encouraged team members in previous roles, and how you can contribute to maintaining smooth operations at Chanter.

Personalise Your Application: Make sure to personalise your application by addressing it to the hiring manager if possible. This shows your genuine interest in the position and the company. Also, mention why you are specifically drawn to the Chanter and its unique identity.

How to prepare for a job interview at Social Squirrel

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's focus on delivering amazing guest experiences.

✨Demonstrate Leadership Skills

As a Front of House Team Leader, you'll need to motivate and lead your team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team, resolved conflicts, or improved team performance in past positions.

✨Familiarise Yourself with the Venue

Research Chanter and its unique offerings before the interview. Understanding the venue's atmosphere, menu, and special events will show your genuine interest and help you answer questions more confidently, demonstrating that you're a good fit for their team.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready to ask the interviewers about the role, team dynamics, or company culture. This not only shows your interest in the position but also helps you assess if the company aligns with your values and career goals.

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