The Club Manager is responsible for overseeing the daily operations of the leisure facility, with a particular focus on the development and management of the padel tennis program. This role requires a combination of leadership, strategic planning, stakeholder engagement, and operational management to ensure the centre provides a high-quality experience for members and visitors.
Responsibilities
- Padel Tennis Program Development: Design, implement, and promote padel tennis activities, tournaments, and coaching sessions to attract a diverse range of participants.
- Facility Management: Oversee maintenance and scheduling of padel courts, ensuring they are in optimal condition and available for booking.
- Stakeholder Engagement: Build and maintain relationships with local sports clubs, community groups, sponsors, and other stakeholders.
- Letting Additional Rooms: Manage the rental and scheduling of additional rooms within the centre for various activities, ensuring efficient use of space and maximised revenue.
- Scheduling and Booking: Develop and oversee the booking system for padel courts and additional rooms, ensuring smooth operation and customer satisfaction.
- Staff Management: Recruit, train, and supervise staff including coaches, receptionists, and maintenance personnel to deliver excellent service.
- Marketing and Promotion: Create marketing strategies to promote padel tennis and other leisure activities, increasing visibility and membership.
- Health & Safety Compliance: Ensure all activities comply with health and safety regulations, maintaining a safe environment for all users.
Desired Qualifications
- Proven experience in leisure centre management or sports facility management.
- Strong knowledge of padel tennis and its operational requirements.
- Excellent stakeholder engagement and communication skills.
- Experience in facility letting, scheduling, and revenue management.
- Leadership qualities with the ability to motivate and manage a team.
- Good organisational and problem‑solving skills.
- Understanding of health and safety regulations relevant to leisure facilities.
