At a Glance
- Tasks: Lead and motivate delivery teams to achieve successful digital service outcomes.
- Company: Join Social Security Scotland, a Disability Confident Employer with a commitment to inclusivity.
- Benefits: Permanent position with opportunities for professional growth and development.
- Other info: Dynamic role with varied projects and a focus on continuous improvement.
- Why this job: Make a real impact by delivering high-quality digital services that benefit clients and colleagues.
- Qualifications: Experience in team management and knowledge of Agile and Lean methodologies.
The predicted salary is between 54000 - 66000 £ per year.
Closing Date - 9th November 2026 at 23:55 Job ID - 5345 Employment Type - Permanent Overview We currently have an opportunity for a Technical Delivery Manager to join our Digital Services team.
This role will suit someone who is confident taking accountability for the performance of a delivery team and ensuring outcomes are achieved.
At this level, you will build and maintain teams, making sure they are motivated, collaborating effectively, and focused on delivering digital services.
You will identify and remove obstacles, keep delivery momentum, and prioritise what matters most.
You will work in line with Social Security Scotland's delivery strategy and project management principles, and closely with a range of internal technical teams, suppliers, and stakeholders.
You will have responsibility for coordinating the delivery of digital products and services across key platforms, ensuring technology is used to deliver high-quality business services for clients and colleagues.
The complexity and scope of delivery will vary depending on the programme or service area, but in every case, you will play a central role in ensuring successful delivery across the Agency's portfolio of change.
A Technical Delivery Manager is accountable for the performance of the team.
At this role level, you: Build and maintain teams, ensuring they are motivated, collaborating and working well.
Identify obstacles and help the team to overcome them.
Focus the team on what is most important to the delivery of products and services.
Encourage and facilitate continuous improvement of the delivery team.
Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques.
The complexity or breadth of products or teams will vary in this role, depending on the context.
Main Duties Apply and adapt effective delivery methods.
Promote continuous improvement and resilience.
Support teams in tracking delivery outcomes.
Manage supplier and stakeholder relationships.
Understand government processes and third-party dependencies.
Manage stakeholder expectations and communication.
Ensure compliance with service standards.
Manage delivery priorities, pace and progress as well as proactively manage risks, issues and dependencies.
Coach teams in adopting effective delivery practices.
Use data to inform planning and decisions and resolve blockers and delivery challenges.
Further Information Social Security Scotland are a Disability Confident Employer.
We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post.
If you feel you may require assistance with any part of our recruitment process, please contact us at . #J-18808-Ljbffr
Technical Delivery Manager (5345) employer: Social Security Scotland
Social Security Scotland is an exceptional employer, offering a supportive and inclusive work environment that values diversity and innovation. As part of the UK Civil Service, employees benefit from competitive pay, flexible working options, and opportunities for professional growth while contributing to meaningful public services that impact lives across Scotland. With a focus on collaboration and continuous improvement, this role provides a unique chance to shape cloud-native solutions in a dynamic team setting located in either Glasgow or Dundee.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Delivery Manager (5345)
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Technical Delivery Manager (5345) at Social Security Scotland!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Social Security Scotland or be willing to refer you for that Technical Delivery Manager (5345) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Social Security Scotland who’s on the lookout for their next Technical Delivery Manager (5345) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Technical Delivery Manager (5345) role at Social Security Scotland!
We think you need these skills to ace Technical Delivery Manager (5345)
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Social Security Scotland. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Social Security Scotland
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Social Security Scotland. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
