At a Glance
- Tasks: Support Social Security Scotland staff with HR advice and case management.
- Company: Join a team dedicated to dignity, fairness, and respect in the workplace.
- Benefits: Gain valuable HR experience while enjoying a supportive work culture.
- Other info: Attend information sessions to learn more about the role and application process.
- Why this job: Perfect for those passionate about helping others and developing HR skills.
- Qualifications: CIPD Associate Member or willingness to pursue relevant qualifications required.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for helping and supporting people? Are you looking to develop your career within Human Resources? If you are then our People Advice and Support Officer role may be for you. This is a crucial role which delivers professional, efficient and effective Human Resource advice and guidance to support Social Security Scotland staff at all levels. This will include case management of conduct, performance and attendance procedures. As an Adviser, you will work closely with line managers across the organisation, providing them with invaluable coaching and support to ensure they fulfil the people management aspects of their roles in adherence to our core values of dignity, fairness and respect. You will have a positive approach with an innate ability to connect with people, embodying teamwork and tackling HR challenges with confidence and composure.
Responsibilities
- Managing and monitoring the People Advice and Support email inbox, ensuring all HR queries are actioned appropriately in a timely manner.
- End to end HR case management, coaching and monitoring, applying risk analysis throughout.
- Conducting formal HR meetings, ensuring all guidance is followed and individual circumstances have been considered in order to arrive at a fair and reasonable outcome.
- Ensuring that equality and diversity considerations are included in all advice and guidance given in relation to people management.
- Identifying and working with line managers to ensure HR advice and guidance is discussed at the earliest opportunity.
- Knowledge of employment law and GDPR legislation.
- Building capability within the business either through the delivery of awareness sessions or by supporting Learning Team colleagues in the delivery of learning events.
- General administration tasks in relation to the smooth running of the People Advice and Support Team. This may include Freedom of Information and Subject Access Requests.
Qualifications
- Associate Member of the CIPD or currently working or be willing to work towards an appropriate qualification.
Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each.
Experience
- Exposure to some experience of working with HR and employment policy and providing advice to customers in line with organisational policies and practices. Or relevant experience applying and using HR policy in a managerial position.
- Experience with conflict resolution, deescalating situations and building trust between parties.
Technical / Professional Skills
- Employee Relations: People policies - Foundation Level - What people policies are in place in your organisation and how they support employee relations practices.
- Employment law – Foundation Level - Key employment/labour law.
Behaviours
- Making Effective Decisions (Level 2)
- Communicating and Influencing (Level 2)
- Working Together (Level 2)
- Delivering at Pace (Level 2)
How to apply
Apply online, you must provide a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profiles above. If invited for further assessment, this will consist of an interview and an assessment in the form of a role play.
Please note that if there are a high number of applications we will conduct an initial sift based on the first experience: Exposure to some experience of working with HR and employment policy and providing advice to customers in line with organisational policies and practices. Or relevant experience applying and using HR policy in a managerial position. Only candidates who pass the initial sift will have their applications fully assessed. We aim to provide feedback on request. However, if we receive a large number of applications it will not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Information Session
We are holding two candidate information sessions for this role to provide you with information about the application and interview process as well as further information on the role and team.
These sessions will be held on the following dates:
- Monday 30th June 18:00 - 19:00
- Monday 7th July 13:00 - 14:00
Expected Timeline (subject to change)
- Closing date - 10th July (23:55)
- Sift – w/c 14th July
- Interview – w/c 28th July
- Location – face to face in Dundee or Glasgow
People Advice and Support Advisor in Dundee employer: Social Security Scotland
As a People Advice and Support Advisor at Social Security Scotland, you will thrive in a supportive and inclusive work culture that prioritises dignity, fairness, and respect. With opportunities for professional development and a commitment to employee growth, this role not only allows you to make a meaningful impact on the lives of others but also fosters your career within Human Resources. Located in vibrant Dundee or Glasgow, you will enjoy a dynamic environment that encourages collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land People Advice and Support Advisor in Dundee
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Social Security Scotland!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Social Security Scotland.
We think you need these skills to ace People Advice and Support Advisor in Dundee
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Social Security Scotland. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Social Security Scotland and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Social Security Scotland. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Social Security Scotland's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Social Security Scotland
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Social Security Scotland.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Social Security Scotland will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Social Security Scotland and how you would contribute to adapting HR strategies.
