Social Security Scotland is seeking a Case Manager or Client Experience Officer to support the delivery of devolved benefits across Scotland. You will review applications, decide on awards, communicate outcomes and handle sensitive information with care.
You will join the Client Services Delivery profession, working in a performance-driven environment and spending time in our Glasgow office with a hybrid pattern requiring two days per week in the office; strong IT skills with Word and Excel are
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Case Manager - Hybrid Work & Client Impact in Glasgow employer: Social Security Scotland
Social Security Scotland is an exceptional employer, offering a supportive and inclusive work environment that values diversity and innovation. As part of the UK Civil Service, employees benefit from competitive pay, flexible working options, and opportunities for professional growth while contributing to meaningful public services that impact lives across Scotland. With a focus on collaboration and continuous improvement, this role provides a unique chance to shape cloud-native solutions in a dynamic team setting located in either Glasgow or Dundee.
