Social Security Scotland is hiring a Case Manager or Client Experience Officer to support the delivery of benefits and ensure clients receive financial support they are entitled to in Scotland.
Within Client Services Delivery, you will review applications, make award decisions and communicate outcomes clearly, upholding our values of dignity, fairness and respect in a demanding, performance-driven environment.
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Case Manager | Deliver Fair Benefits & Client Support in Glasgow employer: Social Security Scotland
Social Security Scotland is an exceptional employer, offering a supportive and inclusive work environment that values diversity and innovation. As part of the UK Civil Service, employees benefit from competitive pay, flexible working options, and opportunities for professional growth while contributing to meaningful public services that impact lives across Scotland. With a focus on collaboration and continuous improvement, this role provides a unique chance to shape cloud-native solutions in a dynamic team setting located in either Glasgow or Dundee.
