At a Glance
- Tasks: Provide admin support and collaborate with a dynamic team to deliver social security benefits.
- Company: Join Social Security Scotland, committed to equality and inclusion.
- Benefits: Enjoy hybrid working, competitive hours, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced setting.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for teamwork.
The predicted salary is between 14700 - 14700 £ per year.
Social Security Scotland offers Modern Apprenticeships across various departments to develop a skilled workforce in the delivery of social security benefits across Scotland. The role begins on a recruit‑to‑reserve basis, with successful candidates placed on a merit‑ordered reserve list pending future openings.
Responsibilities
- Providing administrative support to a team as required.
- Working within a fast‑paced environment to complete tasks with attention to detail and provide the best service possible.
- Collaborating with peer colleagues to ensure a consistent approach to delivering our work.
- Speaking to clients, colleagues or stakeholders through incoming and outgoing calls.
- Answering queries via email.
- Carrying out administrative tasks using various computer systems.
- Ensuring that work allocated to you is completed on time and accurately.
- Organising and preparing meetings and events, prioritising tasks and coordinating activity.
Success Profile Assessment
- Communicating and Influencing (Level 1)
- Working Together (Level 1)
- Developing Self and Others (Level 1)
- Delivering at Pace (Level 1)
Working Pattern
Working hours are 35 hours per week. The role offers hybrid working, with 2 days per week in either the Glasgow or Dundee office, and a home base at 220 High Street, Glasgow. The position is based in Glasgow and is in‑person.
Equality and Diversity
Social Security Scotland is committed to equality and inclusion and aims to recruit a diverse workforce that reflects the population of our nation. We are a Disability Confident Employer and will consider reasonable adjustments throughout the recruitment process and employment.
A3 Modern Apprentice - Social Security Scotland - Glasgow employer: Social Security Scotland
Social Security Scotland is an excellent employer that prioritises the development of its workforce through Modern Apprenticeships, offering a supportive and inclusive work culture in the heart of Glasgow. With a commitment to equality and diversity, employees benefit from hybrid working arrangements, opportunities for personal growth, and a collaborative environment that values teamwork and effective communication. Join us to make a meaningful impact while enjoying a fulfilling career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land A3 Modern Apprentice - Social Security Scotland - Glasgow
✨Get Involved in Community Events
Jump into local community events or volunteering opportunities. Social work is all about connecting with people, so being visible in your community helps us make the right contacts. Plus, it’s a great way to show your passion!
✨Connect with Social Work Networks
Tap into social work networks like local councils or universities that offer apprenticeship programmes. They often post unique opportunities and can connect us with mentors who can guide our journey and potentially lead to the apprenticeship at Social Security Scotland.
✨Tailor Your Approach to Apprenticeships
When applying for an apprenticeship, focus on showcasing your relevant experiences in your CV and during interviews. Highlight any volunteer work or practical experiences related to social work to stand out to Social Security Scotland.
✨Follow Up After Your Application
Once you’ve applied for an apprenticeship at Social Security Scotland, don’t just sit back! Follow up with a friendly email or a call to express your enthusiasm. It shows initiative and helps keep you on their radar.
We think you need these skills to ace A3 Modern Apprentice - Social Security Scotland - Glasgow
Some tips for your application 🫡
Show Your Passion for Social Work:When applying for an apprenticeship in social work, make sure to express your genuine passion for helping others. Use your cover letter to tell a story about why you’re drawn to this field and how your personal experiences have shaped your desire to pursue a career in social work. This personal touch can make a big difference!
Highlight Relevant Experience:Even if you don't have formal work experience in social work, be sure to showcase any volunteering or community involvement. Mention any relevant skills you've developed, like communication, empathy, or conflict resolution. These are key in social work, and showcasing them can really strengthen your application to Social Security Scotland.
Tailor Your CV to Social Work:Craft your CV with a focus on social work-related skills and experiences. Include sections for relevant qualifications, such as any certifications, training, or workshops you've attended. Make sure to highlight your ability to work in diverse teams and support vulnerable individuals, all of which are essential in this field.
Be Ready to Learn:In your application, emphasise your enthusiasm for learning and growing within the social work sector. As an apprentice, it’s important for us at StudySmarter to see that you are eager to absorb knowledge and develop your skills. Let us know how this apprenticeship aligns with your career goals in social work.
How to prepare for a job interview at Social Security Scotland
✨Show Your Passion for Helping People
In social work, empathy and a genuine desire to help others are crucial. When chatting with Social Security Scotland, make sure to convey your passion for community support and social justice. Share any relevant experiences, even volunteer work, where you've made a difference.
✨Be Ready for Scenario-Based Questions
You might face some scenario-based questions during your interview that assess how you'd handle real-life situations, such as conflict resolution or crisis management. Practise responding to potential scenarios that are common in social work, so you feel confident when tackling these types of questions with the interviewers.
✨Highlight Your Willingness to Learn
As you're aiming for an apprenticeship, your eagerness to learn is a huge asset! Be open about what you hope to gain from the role at Social Security Scotland and how you're excited to develop your skills. This shows them that you're not just there to fill a spot but genuinely enthusiastic about growing in the field.
✨Prepare to Discuss Relevant Theories and Tools
Brush up on key theories and tools used in social work, such as the person-centred approach or community assessments. Be prepared to discuss how you would apply these in practise. This doesn't just show your knowledge but also signals your readiness to delve into the nitty-gritty of the job right from the outset.
