Social Security Scotland is recruiting for Client Manager or Client Experience Officer roles in Dundee. You will review applications, determine awards, and communicate outcomes to clients with clarity and sensitivity.
The role emphasises accuracy, efficiency, and excellent service in a busy, client-facing environment. Join a Civil Service profession focused on dignity, fairness and respect, with hybrid working and comprehensive training.
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Hybrid Client Experience Manager – Impactful Benefit Decisions in Dundee employer: Social Security Scotland
Social Security Scotland is an exceptional employer, offering a supportive and inclusive work environment that values diversity and innovation. As part of the UK Civil Service, employees benefit from competitive pay, flexible working options, and opportunities for professional growth while contributing to meaningful public services that impact lives across Scotland. With a focus on collaboration and continuous improvement, this role provides a unique chance to shape cloud-native solutions in a dynamic team setting located in either Glasgow or Dundee.
