At a Glance
- Tasks: Provide admin support, collaborate with teams, and engage with clients through calls and emails.
- Company: Join Social Security Scotland, making a difference in people's lives every day.
- Benefits: Gain an SVQ qualification while receiving training and support in a dynamic environment.
- Other info: Embrace a diverse workplace with opportunities for growth and inclusion.
- Why this job: Kickstart your Civil Service career and contribute to social security across Scotland.
- Qualifications: Strong communication skills and a commitment to teamwork and personal development.
The predicted salary is between 18720 - 20000 £ per year.
Are you looking for a career in an organisation that makes a difference to peoples’ lives every day?
This is an excellent opportunity to join Social Security Scotland and begin your Civil Service career while also gaining an SVQ qualification.
Social Security Scotland offers Modern Apprenticeships across various departments.
As a Modern Apprentice you will receive training and support to achieve your qualification while gaining valuable experience in an organisation responsible for delivering social security benefits across Scotland.
Responsibilities
- Providing administrative support to a team as required.
- Working within a fast‑paced environment to complete tasks with attention to detail.
- Collaborating with peer colleagues to ensure a consistent approach to delivery.
- Speaking to clients, colleagues or stakeholders through both incoming and outgoing calls.
- Answering queries via email.
- Carrying out administrative tasks using various computer systems.
- Being accountable for ensuring work allocated to you is completed on time and accurately.
- Organising and preparing meetings and events, prioritising tasks and coordinating activity.
- Success Profiles
- Communicating and Influencing (Level 1) – Example: describe how you explain information clearly, build positive relationships and adapt communication style to different audiences.
- Working Together (Level 1) – Example: describe how you collaborate with others, share knowledge and contribute to a supportive and inclusive team culture.
- Developing Self and Others (Level 1) – Example: describe how you are committed to learning and development, both for yourself and by supporting the growth of those around you.
- Delivering at Pace (Level 1) – Example: describe how you prioritise effectively, manage competing demands and deliver high‑quality work within deadlines.
- Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
We are a Disability Confident Employer and will consider and implement reasonable adjustments throughout the recruitment process and during the course of employment.
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A3 Modern Apprentice - Social Security Scotland - Dundee employer: Social Security Scotland
Social Security Scotland is an exceptional employer dedicated to making a positive impact on people's lives while fostering a supportive and inclusive work environment. As a Modern Apprentice in Dundee, you will benefit from comprehensive training, gain valuable experience in the civil service, and have access to opportunities for personal and professional growth, all while contributing to the vital mission of delivering social security benefits across Scotland.
