Front of House Team Leader in London

Front of House Team Leader in London

London Full-Time 29250 - 35750 £ / year (est.) No working from home possible
Social Pub & Kitchen

At a Glance

  • Tasks: Lead and motivate the team to create amazing guest experiences.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator.
  • Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
  • Other info: Inclusive culture that values individuality and supports career growth.
  • Why this job: Be part of a vibrant team in a lively sports bar atmosphere.
  • Qualifications: Must be 18+, with leadership skills and a passion for hospitality.

The predicted salary is between 29250 - 35750 £ per year.

Location - The Boundary

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Boundary.

Can you…

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. In the heart of Farringdon is the champion of sports bars, The Boundary Farringdon. Serving up non-stop sports, top food and everyone's favourite drinks from right next to Farringdon station. We're the ultimate spot to catch all the favourite sports!

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at The Boundary you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Boundary directly.

Front of House Team Leader in London employer: Social Pub & Kitchen

Join our dynamic team at Social Pub & Kitchen in Chasetown, where we prioritise a fun and inclusive work culture that fosters personal growth and development. With flexible hours and comprehensive training provided, you'll have the opportunity to enhance your skills while delivering exceptional service in a lively atmosphere. Enjoy unique guest benefits and be part of a vibrant community that values teamwork and customer satisfaction.

Social Pub & Kitchen

Contact Details:

Social Pub & Kitchen Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Leader in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Social Pub & Kitchen. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Social Pub & Kitchen

Don't be shy about reaching out to Social Pub & Kitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Team Leader in London

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Social Pub & Kitchen and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Social Pub & Kitchen

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!