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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Why this job: Be part of a fun team in a lively venue right in Chester city centre.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Perfect for students and locals looking for a dynamic work environment.
The predicted salary is between 13000 - 16000 £ per year.
Location - Off The Wall
About Us
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We are proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Off The Wall, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Off The Wall.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. Off The Wall is situated directly opposite the historic Roman amphitheatre in the heart of Chester city centre. Famous for food, live sport and late-night entertainment, Off the Wall has something for everyone and is a very popular destination for both locals and students.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Off The Wall directly.
Front of House Team Member employer: Social Pub & Kitchen
Contact Detail:
Social Pub & Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Off The Wall and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or making recommendations. This will boost your confidence and help you shine in the interview.
✨Tip Number 3
Show off your passion for hospitality! When chatting with the hiring team, share your love for food, drinks, and creating memorable experiences. Let them know how you can contribute to the positive atmosphere at Off The Wall and why you’d be a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re keen on joining the Stonegate Group family. Don’t forget to follow up after applying; a quick message can make a big difference!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a positive experience for our guests at Off The Wall.
Show Your Passion: We love it when candidates express their enthusiasm for food, drinks, and socialising! Share your passion for the industry and how you can engage with our guests to enhance their experience at our venue.
Apply Through Our Website: To make things easier for us both, apply directly through our website. It’s a straightforward process, and it ensures your application lands right where it needs to be. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Social Pub & Kitchen
✨Know the Venue
Before your interview, take some time to familiarise yourself with Off The Wall and its unique offerings. Understand their menu, the atmosphere, and what makes them stand out in Chester. This will show your genuine interest and help you connect better during the conversation.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and create a positive environment for guests, as this aligns perfectly with what they’re looking for.
✨Engage with Enthusiasm
Demonstrate your passion for hospitality and customer service. Be enthusiastic about food, drinks, and creating memorable experiences for guests. A friendly attitude can go a long way in making a great impression, so let your personality shine through!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about their training process, team culture, or how they celebrate individuality within their staff. It shows that you're not just interested in the job, but also in being part of their community.
