At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a commitment to inclusivity.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Other info: Great career growth opportunities in a fun and dynamic environment.
- Why this job: Be part of a vibrant team and enhance guest experiences in a lively pub.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
Location - The Two Willows
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late‑night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The Two Willows, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you:
- Help prepare and serve our delicious food and drinks at The Two Willows.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
The Two Willows is a lovely pub located in the heart of Welwyn Garden City. It’s a great place for our guests to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Two Willows directly.
Front of House Team Member in Welwyn Garden City employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Welwyn Garden City
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Two Willows and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or making recommendations. This will boost your confidence and help you shine in the interview.
✨Tip Number 3
Show your passion for hospitality! When you apply, let us know why you love working in pubs and bars. Share your favourite experiences and what makes you excited about joining our team at The Two Willows. Your enthusiasm will definitely stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace our digital perks. We can’t wait to see your application!
We think you need these skills to ace Front of House Team Member in Welwyn Garden City
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values at The Two Willows.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive experience for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Two Willows. Check out their menu, understand their drink offerings, and get a feel for the atmosphere. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Show Your Passion
When discussing your love for food, drinks, and socialising, let your enthusiasm shine through! Share any relevant experiences that highlight your passion for hospitality. Whether it’s a favourite cocktail or a memorable dining experience, showing genuine interest can set you apart.
✨Teamwork is Key
Since the role involves working closely with others, be prepared to discuss your teamwork skills. Think of examples where you’ve successfully collaborated with a team in the past. Highlight how you can contribute to creating a positive environment for both guests and colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical shift looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.