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For Companies At a Glance
- Tasks: Lead and motivate a team to deliver an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse venues.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts on hotels and dental insurance.
- Why this job: Be part of a vibrant culture, engage with guests, and develop your leadership skills.
- Qualifications: Must be 18+ and passionate about hospitality and teamwork.
- Other info: Opportunity for career growth with award-winning development programmes.
The predicted salary is between 24000 - 36000 £ per year.
Location – Whittle Taps
Team Leader
We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Whittle Taps. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.
Can you…
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Support, coachand mentor your team
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Support the management team and work together to create and deliver our vision
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Ensure standards and compliance are maintained
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Create a welcoming atmosphere for our guests
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Whittle Taps, Cheltenham is a great place to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers. We offer a fantastic sports viewing experience, so our guests never miss a match.
What\’s in it for you?
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Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
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Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
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VIP entry to our Pubs and Bars
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Stonegate Hotel Discounts
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Flexible working
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David Lloyd Corporate Discount Rates
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Discounted Dental Insurance
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Wagestream – Early access to your earned wages
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Award winning development programmes
To be considered for the Team Leader position at Whittle Taps you must be at least 18 years old as it involves the sale of alcohol.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Whittle Taps directly.
Job Reference: WC1377736CheTL
Team Leader employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the unique identity of Whittle Taps. Understanding the atmosphere, the types of guests they attract, and their specific offerings will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supported and motivated a team in the past. Be ready to discuss specific situations where your coaching made a difference in team performance or guest experience.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially around guest experiences and service standards. Being knowledgeable about current practices can set you apart as a candidate who is proactive and passionate about delivering exceptional service.
✨Tip Number 4
Network with current or former employees of Whittle Taps or other Stonegate venues. Gaining insights from their experiences can provide you with valuable information to tailor your approach and show that you understand the company culture.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Team Leader at Whittle Taps. Highlight your experience in supporting and motivating teams, as well as your ability to create a welcoming atmosphere for guests.
Tailor Your CV: Make sure your CV reflects relevant experience in team leadership and hospitality. Use specific examples that demonstrate your coaching and mentoring skills, as well as your commitment to maintaining high standards and compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the unique identity of Whittle Taps. Mention how you can contribute to creating fantastic experiences for guests and supporting the management team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are essential qualities for a Team Leader.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to support and motivate a team. Share specific examples from your past experiences where you successfully guided a team or resolved conflicts, showcasing your coaching and mentoring skills.
✨Understand the Company Culture
Familiarise yourself with the unique identity of Whittle Taps and the wider Stonegate Group. Highlight your passion for creating a welcoming atmosphere and how you can contribute to the diverse experiences they offer to guests.
✨Emphasise Customer Service Excellence
Since the role involves delivering the best service possible, be prepared to discuss your approach to customer service. Provide examples of how you've gone above and beyond to ensure guest satisfaction in previous roles.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the team dynamics, management style, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
