Team Leader

Team Leader

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Lead and motivate a team to deliver exceptional guest experiences.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
  • Benefits: Enjoy discounts, flexible working, and early access to wages through Wagestream.
  • Why this job: Be part of a vibrant culture celebrating unique venues and great social experiences.
  • Qualifications: Must be 18+ due to alcohol sales; passion for hospitality is key.
  • Other info: Located near Edinburgh Castle, perfect for sports fans and social gatherings.

The predicted salary is between 28800 - 43200 £ per year.

Location –  Chanter 

Team Leader 

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Chanter. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible. 

Can you… 

  • Support, coachand mentor your team 

  • Support the management team and work together to create and deliver our vision 

  • Ensure standards and compliance are maintained  

  • Create a welcoming atmosphere for our guests 

A little bit about us… 

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Chanter is situated just off the bustling Lothian road and has breath-taking views to Edinburgh Castle. We are Edinburgh’s home of sport with 3 Sky boxes, 9 TVs, and a HD big screen. If our guests can’t be pitch side, then they want to be at the Chanter. 

What\’s in it for you? 

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs 

  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers 

  • VIP entry to our Pubs and Bars 

  • Stonegate Hotel Discounts 

  • Flexible working 

  • David Lloyd Corporate Discount Rates 

  • Discounted Dental Insurance 

  • Wagestream – Early access to your earned wages 

  • Award winning development programmes 

To be considered for the Team Leader position at Chanter you must be at least 18 years old as it involves the sale of alcohol. 

At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk 

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact   Chanter directly. 

Job Reference: TE1377509EdiTL

Team Leader employer: Social Pub And Kitchen - Stonegate Group

At Stonegate Group, we offer a vibrant work culture where creativity and individuality are celebrated, making us an excellent employer for those looking to thrive in the hospitality industry. As a Team Leader at Chanter, you'll enjoy flexible working hours, generous discounts, and access to award-winning development programmes, all while being part of a dynamic team that is passionate about delivering exceptional experiences to our guests. With breathtaking views of Edinburgh Castle and a lively atmosphere, Chanter is not just a workplace; it's a community where you can grow and make a real impact.
S

Contact Detail:

Social Pub And Kitchen - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the unique identity of Chanter and its offerings. Understanding the atmosphere and the specific experiences they provide will help you demonstrate your passion for the role during any discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully supported and motivated a team in the past. Be ready to discuss specific situations where your coaching made a difference.

✨Tip Number 3

Research the latest trends in hospitality and customer service, especially in pubs and bars. Being knowledgeable about current industry standards will help you stand out as a candidate who is proactive and engaged.

✨Tip Number 4

Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.

We think you need these skills to ace Team Leader

Leadership Skills
Coaching and Mentoring
Team Collaboration
Customer Service Excellence
Communication Skills
Conflict Resolution
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Knowledge of Health and Safety Standards
Ability to Create a Welcoming Atmosphere
Passion for Hospitality
Sales and Upselling Techniques

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities of a Team Leader at Chanter. Highlight your experience in supporting and motivating teams, as well as your ability to create a welcoming atmosphere for guests.

Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the role. Emphasise any previous leadership roles, customer service experience, and your passion for hospitality, especially in environments similar to Chanter.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have successfully coached or mentored a team and how you can contribute to creating fantastic experiences for guests.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a leadership role.

How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to support and motivate a team. Share specific examples from your past experiences where you successfully guided a team or mentored individuals to achieve their goals.

✨Understand the Company Culture

Familiarise yourself with the unique identity of Chanter and the values of Stonegate Group. Be prepared to discuss how you can contribute to creating a welcoming atmosphere for guests and how your personal values align with theirs.

✨Highlight Your Customer Service Experience

Since the role involves delivering excellent service, be ready to talk about your previous customer service roles. Discuss how you handled challenging situations and ensured guest satisfaction, as this will resonate well with the interviewers.

✨Prepare Questions for the Interviewers

Engage with the interviewers by preparing thoughtful questions about the team dynamics, expectations for the role, and opportunities for development within the company. This shows your genuine interest in the position and the organisation.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>