Front of House Lead — Create Welcoming Guest Experiences in Portsmouth
Front of House Lead — Create Welcoming Guest Experiences

Front of House Lead — Create Welcoming Guest Experiences in Portsmouth

Portsmouth Full-Time 24000 - 30000 £ / year (est.) No home office possible
Social Pub And Kitchen - Stonegate Group

At a Glance

  • Tasks: Lead a team to create amazing guest experiences in a lively pub environment.
  • Company: Join the vibrant Scarlet Tap, part of the Stonegate Group.
  • Benefits: Enjoy food and drink discounts, hotel perks, and flexible working options.
  • Other info: Great opportunities for professional growth in a fun atmosphere.
  • Why this job: Be a key player in delivering unforgettable moments for guests.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.

The predicted salary is between 24000 - 30000 £ per year.

Social Pub And Kitchen - Stonegate Group is seeking a Front of House Team Leader at Scarlet Tap in Portsmouth. The successful candidate will lead and motivate the team to deliver an exceptional guest experience, ensuring smooth operations in a dynamic environment.

Candidates must be at least 18 years old due to alcohol sales. In return, the company offers several perks, including:

  • Discounts on food and drink
  • Hotel discounts
  • Opportunities for professional development

Flexible working options are available.

Front of House Lead — Create Welcoming Guest Experiences in Portsmouth employer: Social Pub And Kitchen - Stonegate Group

At Stonegate Group, we pride ourselves on being an excellent employer, offering a vibrant work culture where team members are encouraged to thrive and grow. As a Front of House Lead at Scarlet Tap in Portsmouth, you'll enjoy flexible working options, generous discounts on food and drink, and hotel stays, all while leading a passionate team dedicated to creating memorable guest experiences. With a strong focus on professional development, we ensure that our employees have the tools and opportunities to advance their careers in the hospitality industry.
Social Pub And Kitchen - Stonegate Group

Contact Detail:

Social Pub And Kitchen - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Lead — Create Welcoming Guest Experiences in Portsmouth

Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

Tip Number 2

Practice your people skills! As a Front of House Lead, you'll be all about creating welcoming experiences. Role-play with a friend or family member to nail those customer interaction scenarios.

Tip Number 3

Show off your leadership skills! Think of examples from your past where you've motivated a team or handled a tough situation. Be ready to share these stories during your chat.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Front of House Lead — Create Welcoming Guest Experiences in Portsmouth

Leadership Skills
Team Motivation
Guest Experience Management
Operational Management
Communication Skills
Problem-Solving Skills
Flexibility
Customer Service Skills
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.

Tailor Your Application: Make sure to customise your application for the Front of House Lead role. Highlight your experience in leading teams and creating welcoming environments. We love seeing how your skills align with what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for us at Scarlet Tap.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group

Know the Venue Inside Out

Before your interview, make sure you familiarise yourself with Scarlet Tap and its offerings. Understand their menu, the atmosphere they create, and what makes them unique. This will show your genuine interest in the role and help you connect with the interviewers.

Showcase Your Leadership Skills

As a Front of House Lead, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to inspire others and maintain a positive environment.

Emphasise Guest Experience

Since the role focuses on creating welcoming guest experiences, think about how you can contribute to that. Be ready to discuss your approach to customer service and share any relevant experiences where you went above and beyond for guests.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in guest experiences. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Front of House Lead — Create Welcoming Guest Experiences in Portsmouth
Social Pub And Kitchen - Stonegate Group
Location: Portsmouth

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>