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- Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
- Company: Stonegate Group operates the UK's largest pubs and bars, known for their vibrant atmospheres.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts on hotels and dental insurance.
- Why this job: Be part of a fun, diverse team in a lively pub environment with great social opportunities.
- Qualifications: No prior experience needed; just bring your passion for hospitality and teamwork!
- Other info: Located near Tower Hill tube station, with easy access to London's top attractions.
At Minories, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Minories.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. The Minories is a traditional pub, located less than one minute’s walk from Tower Hill tube station and in walking distance from some of London’s top attractions, including Tower Bridge and London Dungeon. The pub is famous for its craft beers, sports, our friendly and attentive team, and the best beer garden in the city!
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Minories directly.
Front of House Team Member employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Minories and its unique offerings. Knowing about their craft beers, food menu, and the atmosphere will help you engage confidently with guests and show your passion during the interview.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a Front of House Team Member, as creating a positive experience for guests relies heavily on effective teamwork.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Think about what makes a great guest experience and be ready to share how you would contribute to that at Minories, especially during busy times or events.
✨Tip Number 4
Show your enthusiasm for the role by being proactive. If possible, visit the Minories before your interview to get a feel for the environment and the team. This will not only give you insights but also demonstrate your genuine interest in joining their team.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Front of House Team Member position entails. Highlight key responsibilities such as preparing and serving food and drinks, offering recommendations, and maintaining a clean environment.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and showcase your ability to work as part of a team.
Craft a Personalised Cover Letter: Write a cover letter that connects your personal experiences with the values of the Minories and Stonegate Group. Mention your passion for creating positive guest experiences and your enthusiasm for working in a vibrant pub environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is crucial. Be prepared to discuss your previous experiences working in a team and how you contributed to creating a positive atmosphere. Highlight any specific examples where you helped resolve conflicts or supported your colleagues.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Minories. During the interview, be ready to suggest some menu items and explain why they would enhance the guest experience. This shows your enthusiasm and willingness to engage with guests.
✨Emphasise Customer Service Skills
The role requires excellent customer service skills. Prepare to share examples of how you've provided exceptional service in the past. Discuss how you handle difficult situations and ensure guests leave with a smile.
✨Demonstrate Your Passion
Express your passion for the hospitality industry, especially regarding craft beers and cocktails. Share any relevant experiences or interests that align with the pub's identity, as this will resonate well with the interviewers.
