At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Other info: Opportunities for career development and early access to wages.
- Why this job: Be part of a vibrant culture that values teamwork and guest satisfaction.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Location - The Cider Press
Front of House Team Leader
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Cider Press.
Can you
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. The Cider Press has a whopping 32 draught ciders on the bar and is very popular with the locals on Gloucester Road. We are famous for showing the rugby and serving amazing burgers all day. The 'Press' is a jewel in the Bristol crown!
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at The Cider Press you must be 18 or over as the roles involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Cider Press directly.
Front of House Team Leader in Bristol employer: Social Pub And Kitchen - Stonegate Group
At Stonegate Group, we pride ourselves on being the largest operator of pubs and bars in the UK, offering a vibrant work culture that values teamwork and guest satisfaction. As a Front of House Team Leader, you'll enjoy a range of benefits including flexible working hours, discounts at our venues, and access to award-winning development programmes, all while fostering a welcoming environment for both guests and staff. Join us to be part of a dynamic team where your leadership can truly make a difference in creating memorable experiences.
Contact Details:
Social Pub And Kitchen - Stonegate Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Bristol
✨Tip Number 1
Familiarise yourself with the specific values and culture of Stonegate Group. Understanding their approach to guest experience and team dynamics will help you align your leadership style with their expectations.
✨Tip Number 2
Network with current or former employees of Stonegate Group. They can provide valuable insights into the role and the company, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to lead a team and enhance guest satisfaction. Be ready to discuss how you’ve successfully managed challenges in a fast-paced environment.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a genuine passion for creating memorable experiences for guests. This can set you apart as a candidate who truly cares about the role.
We think you need these skills to ace Front of House Team Leader in Bristol
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Strong Cover Letter:In your cover letter, express your passion for the hospitality industry and your commitment to creating a welcoming environment for guests. Mention specific examples from your past experiences that showcase your leadership skills and ability to maintain smooth operations.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Front of House role.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Understand the Guest Experience
Familiarise yourself with what makes a great guest experience in the hospitality industry. Be ready to discuss how you would create a warm and welcoming environment, and share any innovative ideas you have for enhancing customer satisfaction.
✨Know the Company Culture
Research Stonegate Group and its various brands. Understanding their values and mission will help you align your answers with what they are looking for in a candidate. Mention specific aspects of their culture that resonate with you during the interview.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about team dynamics, management styles, and opportunities for development within the company. This shows your genuine interest in the role and the organisation.
