Front of House Team Leader

Front of House Team Leader

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
Social Pub And Kitchen - Stonegate Group

At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Sports Bar & Grill, London's top spot for live sports and great vibes.
  • Benefits: Enjoy 25% off food and drinks, flexible working, and exclusive discounts.
  • Why this job: Be part of a lively atmosphere and help guests feel valued while having fun.
  • Qualifications: Must be 18 or over; experience in hospitality is a plus.
  • Other info: Opportunity for career development with award-winning programmes.

The predicted salary is between 28800 - 43200 Β£ per year.

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Sports Bar & Grill.

Can you…

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Sports Bar and Grill is a group of London based sports bars that provide that game-ready atmosphere as soon as you hop off the train. We have the perfect combination of an immersive sports experience, a lively atmosphere, and a whole load of team spirit. Whatever your team, you can cheer them on with HD screens, big game burgers, and pints to boot. There's no denying that Sports Bar and Grill is the best place to watch live sport in London. Come and join our starting line-up! Sports Bar & Grill is kicking off all the match-day action from the heart of Canary Wharf. Just a short stroll from the DLR and Jubilee line stations, and directly above the Canary Wharf Elizabeth Line station, we're the winning spot for after-work drinks, parties and every sporting occasion.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at Sports Bar & Grill you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Sports Bar & Grill directly.

Front of House Team Leader employer: Social Pub And Kitchen - Stonegate Group

At Sports Bar & Grill, we pride ourselves on creating a vibrant and inclusive work environment where our team members are empowered to lead and inspire. Located in the bustling heart of Canary Wharf, we offer competitive benefits such as flexible working hours, discounts across our venues, and award-winning development programmes to help you grow your career. Join us to be part of a dynamic team that values your contributions and fosters a culture of camaraderie and excitement around every match-day.
Social Pub And Kitchen - Stonegate Group

Contact Detail:

Social Pub And Kitchen - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Familiarise yourself with the Sports Bar & Grill brand and its unique atmosphere. Understanding their values and what makes them stand out will help you align your approach when discussing how you can contribute to their team.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you improved guest experiences or resolved conflicts.

✨Tip Number 3

Network with current or former employees of Sports Bar & Grill if possible. They can provide insights into the company culture and expectations, which can be invaluable during your discussions.

✨Tip Number 4

Prepare to demonstrate your knowledge of the sports industry and how it relates to the bar experience. Being able to engage in conversations about popular sports events or teams can show your passion and fit for the role.

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Operational Management
Time Management
Problem-Solving Skills
Attention to Detail
Sales and Upselling Techniques
Adaptability
Interpersonal Skills
Training and Development
Knowledge of Health and Safety Regulations

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the role at Sports Bar & Grill. Mention specific examples of how you've successfully led teams in the past and how you can contribute to creating a welcoming environment for guests.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group

✨Show Your Leadership Skills

As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.

✨Understand the Company Culture

Familiarise yourself with the Sports Bar & Grill's atmosphere and values. Highlight your enthusiasm for creating a warm and welcoming environment for guests, and be prepared to discuss how you can contribute to maintaining their lively and immersive sports experience.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about situations where you had to handle difficult customers or ensure smooth operations during busy periods, and be ready to explain your approach.

✨Ask Insightful Questions

At the end of the interview, ask thoughtful questions about the team dynamics, management style, or future goals of the Sports Bar & Grill. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>