At a Glance
- Tasks: Lead and inspire a team to deliver amazing guest experiences at City Arms.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
- Benefits: Enjoy flexible working, discounts, bonuses, and award-winning development programmes.
- Other info: Great location in Oxford with fantastic sports viewing and a welcoming atmosphere.
- Why this job: Be part of a vibrant culture where your impact is valued and celebrated.
- Qualifications: Must be 18+ and passionate about hospitality and guest engagement.
The predicted salary is between 24000 - 36000 £ per year.
Location - City Arms
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at City Arms. If you love motivating others, driving performance, and making a real impact, we'd love to chat.
Can you…
- Provide clear guidance, encouragement, and support to help the team grow.
- Support the General Manager and work together to create and deliver our vision.
- Maintain consistency in standards and procedures.
- Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live it’s on, and we are the place to watch it. Located in the centre of Oxford, City Arms is a great place to stop for our guests to enjoy a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales and traditional beers and ciders. Our guests can enjoy great-tasting food at great prices, including a range of pub classics, delicious burgers, and even brunches! Fantastic sports viewing so our visitors never miss a match!
What’s in it for you?
- Award winning Deputy Manager and General Manager development programmes.
- Bonus opportunities.
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- David Lloyd Corporate Discount Rates.
- Discounted Dental Insurance.
- Wagestream – Early access to your earned wages.
To be considered for the Deputy Manager position at City Arms you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Arms directly.
Deputy Manager wanted for City Arms employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager wanted for City Arms
✨Tip Number 1
Familiarise yourself with the City Arms and its unique offerings. Understanding the pub's atmosphere, menu, and customer base will help you demonstrate your passion for the role and how you can contribute to enhancing guest experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or guest satisfaction.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially around guest experience and team management. Being knowledgeable about current practices will allow you to engage in meaningful conversations during the interview.
✨Tip Number 4
Network with current or former employees of City Arms or other Stonegate venues. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Deputy Manager wanted for City Arms
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager position at City Arms. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to motivate and inspire a team.
Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding guest experiences and your commitment to fostering a welcoming environment. Use specific examples from your past roles to illustrate how you can contribute to the City Arms team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate others and drive performance.
✨Understand the Company Culture
Familiarise yourself with the unique identity of City Arms and the wider Stonegate Group. Demonstrating your knowledge about their values and how you can contribute to creating outstanding guest experiences will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to maintain high standards. Think of scenarios where you've had to handle difficult situations or ensure consistency in service, and be ready to discuss them.
✨Emphasise Guest Experience
Since the role focuses on creating a welcoming environment for guests, be sure to express your passion for customer service. Share any relevant experiences where you went above and beyond to enhance a guest's experience.