Front of House Team Leader in City of Westminster

Front of House Team Leader in City of Westminster

City of Westminster Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create amazing guest experiences.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
  • Why this job: Be part of a vibrant team that celebrates individuality and great experiences.
  • Qualifications: Experience in hospitality and a passion for delivering excellent service.
  • Other info: Dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

Location - Three Lanterns Leicester Square

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Three Lanterns Leicester Square.

Can you…

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. We’ll serve up delicious food and refreshing cold drinks straight to the guests table. There will be no prawn sandwich brigade or greasy burger vans in sight, just fans looking to enjoy their event! From historic moments shared to stolen moments at lunch. Work. Watch. Wing.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at Three Lanterns Leicester Square you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Three Lanterns Leicester Square directly.

Front of House Team Leader in City of Westminster employer: Social Pub And Kitchen - Stonegate Group

At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality and neurodiversity. As a Front of House Team Leader at Three Lanterns Leicester Square, you'll enjoy a range of benefits including flexible working, discounts across our venues, and award-winning development programmes, all while leading a passionate team dedicated to delivering exceptional guest experiences in a lively environment.
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Contact Detail:

Social Pub And Kitchen - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader in City of Westminster

✨Tip Number 1

Get to know the venue! Before your interview, pop into Three Lanterns Leicester Square and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! As a Front of House Team Leader, you'll need to lead and motivate your team while creating a welcoming environment for guests. Role-play common scenarios with friends or family to sharpen your communication and problem-solving skills. The more prepared you are, the more confident you'll feel!

✨Tip Number 3

Show off your passion for hospitality! During your interview, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond for guests or helped your team succeed. This will demonstrate your commitment to delivering an amazing guest experience, which is key for this role.

✨Tip Number 4

Apply through our website! We want to make it easy for you to join our team. Head over to the Stonegate Group careers page and submit your application directly. This way, you can ensure your application gets the attention it deserves, and you’ll be one step closer to leading the Front of House team at Three Lanterns!

We think you need these skills to ace Front of House Team Leader in City of Westminster

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Adaptability
Customer Service Skills
Passion for Food and Drink
Event Management
Conflict Resolution
Inclusivity Awareness
Time Management

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Use a friendly tone and share a bit about what makes you tick—especially if it relates to creating amazing guest experiences.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and any relevant experience in hospitality. We love seeing how your background aligns with our values and the unique vibe of Three Lanterns Leicester Square.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff—focus on what you can bring to our team and how you can help us create a welcoming environment for our guests.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!

How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group

✨Know the Venue Inside Out

Before your interview, make sure you research Three Lanterns Leicester Square thoroughly. Familiarise yourself with their menu, special events, and the overall vibe of the place. This will not only show your genuine interest but also help you discuss how you can contribute to creating that amazing guest experience.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to foster a warm and welcoming environment, as this aligns perfectly with what they’re looking for.

✨Emphasise Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your love for great food, drinks, and socialising. Mention any relevant experiences that showcase your passion, whether it’s working in a bar, hosting events, or simply enjoying the atmosphere of a lively pub.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team culture, how they celebrate individuality, or what a typical day looks like for a Front of House Team Leader. This shows you're engaged and serious about the role, plus it helps you determine if it's the right fit for you.

Front of House Team Leader in City of Westminster
Social Pub And Kitchen - Stonegate Group
Location: City of Westminster
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