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For Companies At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Why this job: Be part of a vibrant team in a fun, social environment.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
- Other info: Inclusive culture that values individuality and supports career growth.
The predicted salary is between 24000 - 36000 £ per year.
Location - Whittle Taps
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Whittle Taps.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. The Whittle Taps, Cheltenham is a great place to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers. We offer a fantastic sports viewing experience, so our guests never miss a match.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Whittle Taps you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Whittle Taps directly.
Front of House Team Leader in Cheltenham employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Cheltenham
✨Tip Number 1
Get to know the venue! Before your interview, pop into Whittle Taps and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat, as they’ll highlight your ability to lead and create a welcoming environment.
✨Tip Number 3
Be yourself! Stonegate Group values individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for great beer or your love for sports, share what makes you unique and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the perks that come with it. Don’t miss out on the chance to join a fantastic team at Whittle Taps!
We think you need these skills to ace Front of House Team Leader in Cheltenham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Use a friendly tone and share a bit about what makes you tick—especially if it relates to creating great guest experiences!
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and any relevant experience in hospitality. We love seeing how your background aligns with our values and the unique vibe at Whittle Taps.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff—just tell us what we need to know to get excited about you joining our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on making your application shine!
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know Whittle Taps like the back of your hand. Familiarise yourself with their menu, drink offerings, and any special events they host. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can create a warm and welcoming environment for both guests and staff.
✨Emphasise Guest Experience
Stonegate Group values amazing guest experiences, so be ready to discuss how you would enhance customer satisfaction. Think of specific strategies or ideas you could implement at Whittle Taps to ensure every guest feels valued and comfortable.
✨Be Yourself and Embrace Individuality
The company prides itself on inclusivity and individuality. Don’t be afraid to let your personality shine through during the interview. Share your passions, whether it's about great beer, cocktails, or sports, and how they align with the venue's vibe.
