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- Tasks: Lead and inspire a team to deliver amazing guest experiences at Blacksmith Arms.
- Company: Join Stonegate Group, the UK's largest pub operator with diverse and exciting venues.
- Benefits: Enjoy flexible working, discounts, bonuses, and development programmes for your career growth.
- Why this job: Be part of a vibrant culture where you can make a real impact and connect with guests.
- Qualifications: Must be 18+ with a passion for hospitality and team leadership.
- Other info: Experience live music events and a fantastic garden atmosphere while working.
Location - Blacksmith Arms
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Blacksmith Arms. If you love motivating others, driving performance, and making a real impact, we would love to chat.
Can you…
- Provide clear guidance, encouragement, and support to help the team grow.
- Support the General Manager and work together to create and deliver our vision.
- Maintain consistency in standards and procedures.
- Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it.
A charming pub located in the centre of St Albans, the Blacksmith Arms is the perfect place for our guests to enjoy a relaxing drink with its superb selection of cask ales, traditional ciders, and great food. We also offer weekly entertainment, which includes live music events. Our guests also enjoy the fantastic garden, which offers plenty of seating and outdoor TV screens, ensuring no one misses out on any of the sporting action.
What’s in it for you?
- Award winning Deputy Manager and General Manager development programmes.
- Bonus opportunities.
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- David Lloyd Corporate Discount Rates.
- Vitality Healthcare.
- Discounted Dental Insurance.
- Wagestream – Early access to your earned wages.
To be considered for the Deputy Manager position at Blacksmith Arms you must be 18 or over as the role involves the sale of alcohol. At Stonegate Group, we are proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Blacksmith Arms directly.
Deputy Manager employer: Social Pub And Kitchen - Stonegate Group Careers
Contact Detail:
Social Pub And Kitchen - Stonegate Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the Blacksmith Arms and its unique offerings. Understanding the pub's atmosphere, menu, and entertainment options will help you demonstrate your passion for the venue during conversations with the hiring team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or guest satisfaction.
✨Tip Number 3
Engage with the local community and potential guests before your interview. This can give you insights into what they value in a pub experience, which you can then incorporate into your discussions about fostering an inclusive environment.
✨Tip Number 4
Network with current or former employees of Stonegate Group to gain insider knowledge about the company culture and expectations. This can provide you with valuable information to tailor your approach and show that you're a great fit for the team.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Emphasise any leadership roles, team motivation, and guest service excellence to demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding guest experiences and your ability to inspire a team. Use specific examples from your past roles to illustrate your achievements and how they relate to the Deputy Manager position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group Careers
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate others and drive performance.
✨Understand the Company Culture
Familiarise yourself with the unique identity of Blacksmith Arms and the wider Stonegate Group. Demonstrating an understanding of their values and how you can contribute to creating a welcoming environment will impress your interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to maintain standards. Think of specific scenarios where you've had to handle challenges in a hospitality setting and how you ensured consistency in service.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the industry, especially regarding great beer, cocktails, and sports. Share personal experiences that reflect your passion for creating outstanding guest experiences, as this aligns with the role's requirements.
