Deputy Manager

Deputy Manager

Twickenham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to create amazing guest experiences at Fox.
  • Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
  • Benefits: Enjoy flexible working, discounts, bonuses, and award-winning development programmes.
  • Why this job: Be part of a vibrant culture that celebrates individuality and great social experiences.
  • Qualifications: Must be 18+ due to alcohol sales; passion for hospitality is key.
  • Other info: Located near Twickenham Stadium, perfect for sports enthusiasts!

The predicted salary is between 28800 - 43200 £ per year.

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Fox. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you:

  • Provide clear guidance, encouragement, and support to help the team grow.
  • Support the General Manager and work together to create and deliver our vision.
  • Maintain consistency in standards and procedures.
  • Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us:

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. The Fox is a bright 17th-century inn with rustic décor, serving real ales and classic British food, plus live music for our guests to enjoy. Just a short walk from Twickenham Stadium, we are famous for our rugby and love welcoming rugby goers.

What's in it for you?

  • Award winning Deputy Manager and General Manager development programmes.
  • Bonus opportunities.
  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream – Early access to your earned wages.

To be considered for the Deputy Manager position at Fox you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Fox directly.

Deputy Manager employer: Social Pub And Kitchen - Stonegate Group Careers

At Stonegate Group, we are committed to fostering a vibrant and inclusive work culture at our Fox location, where you can thrive as a Deputy Manager. With award-winning development programmes, flexible working options, and a range of employee benefits including discounts and early access to wages, we empower our team to grow and succeed. Join us in creating memorable experiences for our guests while enjoying the unique charm of our 17th-century inn, just a stone's throw from Twickenham Stadium.
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Contact Detail:

Social Pub And Kitchen - Stonegate Group Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Familiarise yourself with the unique identity of The Fox and its offerings. Understanding the pub's atmosphere, menu, and customer base will help you demonstrate your passion for the role during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you provided guidance and support to help your team succeed.

✨Tip Number 3

Research the latest trends in the hospitality industry, especially around guest experiences and inclusivity. Being knowledgeable about current practices will allow you to contribute valuable insights during discussions with the hiring team.

✨Tip Number 4

Network with current or former employees of Stonegate Group. They can provide insider information about the company culture and expectations, which can be beneficial when tailoring your approach for the interview.

We think you need these skills to ace Deputy Manager

Leadership Skills
Team Motivation
Guest Service Excellence
Performance Management
Communication Skills
Conflict Resolution
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Foster Inclusivity
Operational Knowledge of Hospitality
Adaptability
Financial Acumen
Training and Development Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in team leadership and guest service. Use bullet points for clarity and focus on achievements that demonstrate your ability to inspire and motivate others.

Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding guest experiences and your commitment to fostering an inclusive environment. Provide specific examples of how you've successfully led teams in the past.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group Careers

✨Show Your Leadership Skills

As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others.

✨Understand the Company Culture

Familiarise yourself with the unique identity of Fox and its commitment to creating outstanding guest experiences. Demonstrating knowledge about the venue and its values will show your genuine interest in the role.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to maintain high standards. Think of scenarios where you had to handle difficult situations or ensure consistency in service, and be ready to discuss them.

✨Emphasise Inclusivity and Guest Experience

Since fostering a welcoming environment is key, be ready to talk about how you would create an inclusive atmosphere for both guests and staff. Share any relevant experiences that demonstrate your commitment to excellent customer service.

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