Location: Harrogate, North Yorkshire (Hybrid – office and home)
Please note: you must live within commuting distance of our Harrogate office.
Salary: £30,000 – £40,000 per annum (depending on experience)
Start Date: Monday 4 January 2027
Founded in 2019, Social Loop is a boutique digital marketing agency based in Harrogate. We help ambitious ecommerce and consumer brands grow through Amazon, Shopify, paid media, content, email and social.
Our clients include Zuma, Roka, Ruffords and Zinger, alongside a growing portfolio of UK and international brands.
We're a close-knit, ambitious team that pairs creativity with performance. We're collaborative and supportive, and we give people real room to grow.
About the Role
This is a standalone role. You'll own email marketing across our client portfolio, working alongside our Head of Content, Account Managers and Design team.
We're looking for a genuine Klaviyo expert. You should know what a great email looks like, why it works, and how to prove it with data. You'll also have the chance to shape and grow email as a service within the agency.
What You'll Own
Campaigns
- Planning and running monthly campaign calendars across multiple brands
- Briefing and feeding back on email design: layout, hierarchy, imagery and CTAs that convert
- Writing, building and scheduling campaigns in Klaviyo
- Segmenting audiences to drive engagement and revenue
- A/B testing subject lines, content, design and send times
Flows & Automation
- Building, auditing and optimising core flows, including welcome, abandoned cart, browse abandonment, post-purchase, win-back and VIP
- Mapping customer journeys to grow conversion, AOV and repeat purchases
- Regularly reviewing flow performance and acting on what the data shows
Data & Reporting
- Analysing campaign and flow performance, and turning insight into action
- Producing clear monthly client reports with recommendations
- Tracking email's contribution to overall store revenue
Shopify & Ecommerce
- Working with Shopify stores on product launches, promotions and key sales events
- Making sure Shopify and Klaviyo data work together properly
- Joining up email with our content and paid media teams
Growing the Channel
- Shaping our email offering and processes as the agency grows
What We're Looking For
- 3+ years in email marketing, ideally ecommerce or agency-side
- Expert-level Klaviyo skills. You'll be the go-to person for it.
- A strong eye for email design and structure, and what drives clicks
- Solid understanding of how Shopify works
- Confidence analysing data and turning it into action
- Excellent copywriting and attention to detail
- Organised enough to juggle multiple brands independently
- Based within commuting distance of Harrogate
- Commercially minded, proactive and keen to build something
What You'll Get
- Ownership of a channel, with scope to grow into a leadership role
- Work with exciting hospitality, ecommerce and consumer brands
- Ongoing training and development
- A supportive, collaborative team
- Regular team socials
- Hybrid working – a mix of office and home
- Modern office in central Harrogate
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Email Marketing Manager (Klaviyo) in Harrogate employer: Social Loop
At Social Loop, we pride ourselves on being an excellent employer that fosters a vibrant and collaborative work culture in the heart of Harrogate. Our team enjoys a range of benefits including competitive salaries, generous holiday allowances, and opportunities for professional growth, all while working on exciting projects that make a real impact for our clients. Join us to unleash your creativity in a supportive environment where your ideas are valued and your career can flourish.
