Support Coach

Support Coach

Full-Time 22700 - 30280 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support high-risk offenders in their rehabilitation and reintegration into the community.
  • Company: Join SIG, a not-for-profit transforming lives through empowering change across various settings.
  • Benefits: Enjoy 25 days annual leave, training opportunities, and a supportive work environment.
  • Why this job: Make a real impact while working in a dynamic team that values inclusivity and personal growth.
  • Qualifications: Experience in criminal justice services and a passion for supporting diverse individuals is essential.
  • Other info: Flexible working hours with a focus on mental health and well-being support.

The predicted salary is between 22700 - 30280 £ per year.

Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota, shifts will be 3 days per week 08:00 - 21:30 including every other weekend and bank holidays

About the role

We are hiring a Support Coach to join our Independent Approved Premises, commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi-disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. You will join the team to support in the rehabilitation and reintegration of our residents back into the community. You will engage with them through key working activities to understand their needs and goals, then provide pathways and support to enable them to independence and help reduce reoffending. The service holds regular activities in service, in a bright and airy environment. The team work closely with one another and support achieving overall service KPIs, and you will be part of making a greater change. Every day looks different so this is perfect for someone who wants a role where no two days are the same. We provide fresh hot meals to our residents which can also be enjoyed by staff.

About you

  • We are looking for someone who has a background in criminal justice services, and has a real passion for what we do.
  • You will be able to work in a fast-paced environment, be proactive, and have resilience to challenges.
  • You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories.
  • We are looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others.
  • Ability to manage own caseload and determine priorities with time management. Able to use own initiative.
  • Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
  • IT Proficiency, ability to learn new software programs, basic Microsoft experience.
  • Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health.
  • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

What we offer

  • 25 days (Full time equivalent) annual leave, increasing with the length of service.
  • Training and Development, including access to courses, upskilling, and progression plans.
  • Employee Assistance Programme, including counselling.
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work.
  • Eligibility to register with Blue Light Discount Card.
  • Life Assurance Scheme.
  • Cycle-to-work scheme.
  • Annual Staff Awards.
  • EDI Ambassador programme.
  • Be part of an organisation which believes good care and support improves lives.
  • Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

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Contact Detail:

Social Interest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Coach

✨Tip Number 1

Familiarise yourself with the criminal justice system and the specific challenges faced by high-risk offenders. This knowledge will help you engage more effectively during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with professionals in the field of social care and criminal justice. Attend relevant workshops or seminars to meet people who can provide insights or even refer you to opportunities within organisations like ours.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported individuals from complex backgrounds. Sharing these experiences can showcase your ability to build trust and rapport, which is crucial for a Support Coach.

✨Tip Number 4

Research our organisation's values and mission. Be ready to articulate how your personal values align with ours, particularly around ambition, empowerment, inclusivity, and transparency, as this will resonate well during the selection process.

We think you need these skills to ace Support Coach

Understanding of Criminal Justice Services
Experience with Complex Backgrounds
Resilience and Adaptability
Ability to Build Trust and Rapport
Time Management Skills
Proactive Problem-Solving
IT Proficiency including Microsoft Office
Knowledge of Social Care Legislation
Empathy and Sensitivity
Teamwork and Collaboration
Independent Working Skills
Positive Outlook and Motivation
Communication Skills
Understanding of Mental Health Issues

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Support Coach position. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.

Tailor Your CV: Customise your CV to highlight relevant experience in criminal justice services or working with complex backgrounds. Emphasise your ability to manage a caseload, work independently, and build rapport with individuals from diverse backgrounds.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in their rehabilitation journey. Use specific examples from your past experiences to demonstrate how you embody the values of Ambition, Empowerment, Inclusivity, and Transparency.

Complete the Application Form Thoroughly: When filling out the online application form, ensure that all sections are completed in full. Double-check for any errors or missing information, as this can affect the review of your application.

How to prepare for a job interview at Social Interest Group

✨Understand the Role

Make sure you have a clear understanding of what a Support Coach does. Familiarise yourself with the responsibilities, especially around working with high-risk offenders and the multi-disciplinary approach mentioned in the job description.

✨Showcase Your Experience

Be prepared to discuss your background in criminal justice services or related fields. Highlight any experience you have working with individuals from complex backgrounds, as this will be crucial for the role.

✨Demonstrate Resilience and Proactivity

The role requires someone who can handle challenges and work independently. Share examples from your past where you've shown resilience and taken initiative in difficult situations.

✨Align with Company Values

Familiarise yourself with the values of Ambition, Empowerment, Inclusivity, and Transparency. Be ready to discuss how your personal values align with these and how you can contribute to fostering an inclusive environment.

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