Service Manager

Service Manager

Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team supporting residents facing addiction and homelessness, ensuring high-quality service delivery.
  • Company: Join Social Interest Group, a not-for-profit transforming lives through empowering change across London.
  • Benefits: Enjoy 25 days annual leave, training opportunities, mental health support, and discounts on events.
  • Why this job: Make a real impact in people's lives while working in an inclusive and supportive environment.
  • Qualifications: Previous leadership experience and knowledge of substance misuse are essential; flexibility is key.
  • Other info: This role requires stair access and may involve weekend and evening shifts.

Service ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title:Service Manager

Ensure all your application information is up to date and in order before applying for this opportunity.

Location:Based in Ealing, West London. Please note that unfortunately, this service does not have step free access.

Salary:£37,500

Shift Pattern:37.5 hours per week Monday to Frida…

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Service Manager employer: Social Interest Group

At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to empowering individuals facing challenges such as addiction and homelessness. Located in Ealing, West London, our supportive work culture fosters professional growth through comprehensive training and development opportunities, while our commitment to inclusivity ensures that every employee's unique background is valued. With a range of benefits including generous annual leave, mental health support, and a cycle-to-work scheme, we strive to create a rewarding and meaningful workplace for all staff members.
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Contact Detail:

Social Interest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarise yourself with the specific challenges faced by residents in temporary housing, particularly those dealing with substance misuse. Understanding these issues will help you connect with the team and demonstrate your commitment to empowering individuals.

✨Tip Number 2

Highlight any previous leadership experience you have, especially in social care or similar environments. Be prepared to discuss how you've motivated teams and managed complex situations effectively.

✨Tip Number 3

Showcase your knowledge of trauma-informed care and how it can be applied in practice. This will resonate well with the values of our organisation and illustrate your alignment with our mission.

✨Tip Number 4

Be ready to discuss your approach to risk management and compliance. Providing examples of how you've ensured adherence to policies and improved service delivery will set you apart from other candidates.

We think you need these skills to ace Service Manager

Leadership Skills
Team Management
Knowledge of Substance Misuse
Risk Management
Financial Management
Contract Management
IT Proficiency
Communication Skills
Empathy and Sensitivity
Problem-Solving Skills
Flexibility and Adaptability
Understanding of Social Issues
Motivational Skills
Organisational Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Manager position. Tailor your application to highlight your relevant experience in managing teams and supporting individuals facing challenges.

Craft a Compelling CV: Your CV should clearly outline your leadership experience, knowledge of substance misuse, and any relevant qualifications. Use bullet points for clarity and ensure it is well-structured to make it easy for the hiring team to read.

Write a Strong Cover Letter: In your cover letter, express your passion for empowering individuals and your commitment to delivering high-quality support. Provide specific examples of how you've successfully led teams or managed similar services in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Social Interest Group

✨Understand the Role and Its Challenges

Before the interview, make sure you thoroughly understand the responsibilities of a Service Manager, especially in relation to substance misuse and homelessness. Be prepared to discuss how your experience aligns with these challenges and how you can contribute to empowering residents.

✨Showcase Your Leadership Skills

As a Service Manager, you'll be leading a team. Highlight your previous leadership experiences and provide examples of how you've motivated and supported your team in achieving goals. Discuss any specific strategies you've used to manage performance and foster a positive work environment.

✨Demonstrate Your Knowledge of Compliance

Familiarise yourself with the regulatory compliance requirements relevant to supported housing services. Be ready to discuss how you would ensure that the service meets all necessary standards and how you would handle risk management effectively.

✨Prepare Questions About the Organisation

Show your interest in the organisation by preparing thoughtful questions about their values, mission, and future plans. This not only demonstrates your enthusiasm for the role but also helps you assess if the organisation aligns with your own values and career goals.

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