At a Glance
- Tasks: Support and guide individuals in achieving their personal goals.
- Company: Join a dynamic team dedicated to making a positive impact in the community.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Other info: Located just a short walk from Gants Hill station, easy commute!
- Why this job: Be part of a supportive culture that values your input and fosters growth.
- Qualifications: No specific qualifications required; passion for helping others is key.
The predicted salary is between 43200 - 72000 £ per year.
Senior Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Senior Support Coach
Location: Based in the Redbridge area. The service is approximately a 15 minute walk from Gants Hill Underground Station (Central Line). Local bus routes reduce the walk to around 5 minutes, and the service is also accessible via National Rail services from Ilford Station. Step Free access is not available at this service.
Salary: £28,800
Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21:30 depending on different shift patterns, including bank holiday working. You will be expected to work flexibly to meet the needs of the service and residents, including evenings and occasional weekends as required.
About the Role
We're hiring a Senior Support Coach to join our team based within a Men's Project in Redbridge. In this role, you will support residents who may be facing challenges with complex mental health needs, ideally within criminal justice, forensic or secure services
As a Senior Support Coach, you will play a pivotal role within the service, as a point of contact, providing advice and guidance to the wider team in support of the management team, and to residents. You will be based within our Offender Personality Disorder Housing Accommodation and Support Service (OPD HASS). The service provides specialist, structured support to high risk and high need men who have recently left the criminal justice system.
The service provides specialist support to help overcome personal barriers to resettlement, reducing the risk of re-offending and supports residents towards independent living. You will deliver flexible, responsive, and person centred support to residents. This is a highly rewarding opportunity to lead by example and positively influence the recovery journeys of individuals with complex needs, including personality disorders and offending backgrounds. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Support residents who may be facing challenges with complex mental health needs, ideally within criminal justice, forensic or secure services
- Deliver person-centred, therapeutic support plans; regularly review based on goals and risks
- Lead day-to-day service delivery, including housing management duties
- Monitor wellbeing through welfare checks and respond to incidents/emergencies
- Build residents independent living skills and reduce reoffending risk
- Conduct risk/needs assessments, safeguarding checks and crisis interventions
- Work collaboratively with probation, health services and OPD partners
- Ensure compliance with health & safety, hygiene and service standards
- Mentor and support junior staff, students and volunteers
- Maintain accurate records, contributing to reporting, audits and service improvement
- OPDHASS provides structured, trauma-informed residential support for individuals leaving custody or secure care, promoting rehabilitation, responsibility and personal growth
About You
We're looking for a individual who understands the needs of our residents along with experience supporting individuals with complex needs. You will be confident working in challenging environments and able to balance empathy with professional boundaries. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people who have complex mental health needs, including those within criminal justice, forensic, secure, housing, or social care settings, and individuals with personality disorders (OPD Pathway).
- Ability to engage with people from different backgrounds, build rapport, and develop therapeutic, motivational relationships that empower individuals to achieve their personal goals
- Ability to show empathy and compassion, using an empathetic, motivational, and empowering approach, with an understanding of trauma-informed care and the challenges faced by vulnerable and marginalised adults.
- Ability and willingness to show flexibility and adaptability in working patterns, responding to the needs of the service and residents, including crisis intervention and de-escalation of conflict.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding of the different needs of people with multiple and complex needs, including safeguarding, risk management, housing related support, and awareness of social marginalisation.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
AMRT1_UKTJ
Senior Support Coach in Ilford employer: Social Interest Group
As a Senior Support Coach in Redbridge, you will join a dynamic team dedicated to making a positive impact in the community. Our company fosters a supportive work culture that prioritises employee well-being and professional development, offering numerous growth opportunities and training programmes. With a convenient location just a short walk from Gants Hill station, we provide a unique environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Coach in Ilford
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by the community in Redbridge. Understanding local issues will help you demonstrate your commitment and ability to support individuals effectively.
✨Tip Number 2
Network with current or former employees of StudySmarter, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare examples from your past experiences that showcase your coaching skills and ability to support others. Be ready to discuss how you've successfully navigated challenges in previous roles.
✨Tip Number 4
Stay updated on the latest trends and best practices in support coaching. This knowledge will not only enhance your expertise but also show your dedication to professional development during the interview process.
We think you need these skills to ace Senior Support Coach in Ilford
Some tips for your application 🫡
Understand the Role:Read the job description for the Senior Support Coach position thoroughly. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Complete the Online Application Form:When redirected to the online application form, ensure that you fill it out completely. Missing information can lead to your application being overlooked.
Highlight Relevant Experience:In your CV and any accompanying documents, emphasise your relevant experience in support coaching or similar roles. Use specific examples to demonstrate your skills and achievements.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Social Interest Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Support Coach. Familiarise yourself with the skills required and think about how your experience aligns with these expectations.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you might encounter in the role. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to support others effectively.
✨Research the Company Culture
Understanding the company’s values and culture is crucial. Look into their mission statement and any recent news or projects they’ve been involved in, so you can show how you would fit into their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
