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For Companies At a Glance
- Tasks: Support and guide individuals in achieving their personal goals.
- Company: Join a dynamic team dedicated to making a positive impact in the community.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Be part of a supportive culture that values your input and fosters growth.
- Qualifications: No specific qualifications required; passion for helping others is key.
- Other info: Located just a short walk from Gants Hill station, easy commute!
The predicted salary is between 43200 - 72000 £ per year.
Job Description
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Job Title: Senior Support Coach
Location: Redbridge (Around a 10 minute walk from Gants Hill station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)
Salary: £28,600
Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 – 21.30, 08:00 – 16:00, 13:30 – 21:30, including bank holiday working.
About the Role
We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents.
You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.
Key Responsibilities further Include:
- Delivering effective 1:1 and group-based support for residents/participants in line with support plans
- Providing specialist advice and guidance to the team and residents
- Acting as the first point of contact in the absence of management
- Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
- Supporting residents to access relevant networks, training, life skills, and community resources
- Promoting resident participation in the design and running of service activities
- Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
- Deputising for management when required
About You
We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.
As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you’re someone who builds trust, encourages growth, and helps people feel heard and empowered.
We’re looking for someone who is:
- A natural leader, confident in guiding colleagues and supporting service delivery
- Proactive and solution-focused, able to identify and respond to challenges
- A confident communicator who can build strong, purposeful relationships
- Organised and detail-oriented, with strong administrative and record-keeping skills
- Knowledgeable of safeguarding practices, risk management, and resident engagement
- Values-driven, and committed to equality, diversity, and inclusion
- Comfortable working in fast-paced, evolving environments with a flexible approach
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Discounted tickets for music events, shows, sports and more through Tickets for Good
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change – Social Interest Group – Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Senior Support Coach employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Coach
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by the community in Redbridge. Understanding local issues will help you demonstrate your commitment and ability to support individuals effectively.
✨Tip Number 2
Network with current or former employees of StudySmarter, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare examples from your past experiences that showcase your coaching skills and ability to support others. Be ready to discuss how you've successfully navigated challenges in previous roles.
✨Tip Number 4
Stay updated on the latest trends and best practices in support coaching. This knowledge will not only enhance your expertise but also show your dedication to professional development during the interview process.
We think you need these skills to ace Senior Support Coach
Some tips for your application 🫡
Understand the Role: Read the job description for the Senior Support Coach position thoroughly. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Complete the Online Application Form: When redirected to the online application form, ensure that you fill it out completely. Missing information can lead to your application being overlooked.
Highlight Relevant Experience: In your CV and any accompanying documents, emphasise your relevant experience in support coaching or similar roles. Use specific examples to demonstrate your skills and achievements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Social Interest Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Support Coach. Familiarise yourself with the skills required and think about how your experience aligns with these expectations.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you might encounter in the role. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to support others effectively.
✨Research the Company Culture
Understanding the company’s values and culture is crucial. Look into their mission statement and any recent news or projects they’ve been involved in, so you can show how you would fit into their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
