Senior Night Mental Health Rehabilitation Worker

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.

About the Role

We are looking for a Senior Mental Health Rehabilitation Worker to cover the night shift in our service based in Lewisham which offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered by commissioned community services. We support residents who live with us for up to nine months and have been discharged from acute wards to avoid admission into inpatient rehabilitation. We support our residents to step down into less supported accommodation to become more independent and integrated into the community.

In this role, you will be the main point of contact during the night shift, leading the team by example and providing specialist support to empower the team and residents to ensure resident safety, wellbeing, and progress towards their recovery goals. You will support in managing and creating an environment everyone feels safe and empowered, and are building relationships with relevant partners and individuals key towards their journey. You will create support plans, plan and hold activities, and further support them to achieve greater independence. You will deliver one to one therapeutic support, act as a key worker, and help residents develop the skills and confidence to manage their mental health and wellbeing. You will also contribute to support plans, reflective learning, and team development, while maintaining a safe and positive living environment through effective housing management and day to day support.

The night shift plays a crucial role in continuing the high quality care provided during the day, ensuring a safe, respectful, and responsive environment for residents. Night staff are expected to remain awake, alert, and actively engaged throughout their shift. Sleeping while on duty is strictly prohibited and may lead to disciplinary action, including dismissal for gross misconduct.

Some key responsibilities include:

• Being the lead point of contact for the night shift, supporting the team and residents with specific needs and queries.
• Supporting night shifts across two residential properties.
• Providing tailored, person centred support that promotes recovery, rehabilitation and independence.
• Helping residents build skills and confidence to move towards independent or supported living.
• Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.
• Fostering a positive, empowering, and recovery focused environment.
• Maintaining accurate records and handovers to ensure effective communication between shifts.
• Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.
• Working collaboratively with colleagues and the management team to deliver high quality care.
• Remaining alert and monitoring CCTV throughout the shift.
• Completing all routine night duties and any tasks handed over by the day shift or service manager.

Key worker responsibilities include: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and elevate issues to on call when needed.

Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others).

About You

We are looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You will provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPIs.

Some key responsibilities include:

• Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours.
• Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users.
• Previous experience in a similar position, where you can share your skills knowledge, and experience to support others.
• Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges.
• IT Proficiency; ability to learn new software and basic Microsoft.
• Understanding of the housing and social needs of people with multiple and complex needs.
• Alignment with our core values.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service.
• Employer Pension Contribution.
• Eligibility to register with Blue Light Discount Card.
• Access to discounted tickets for music events, shows, sports and more.
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work.
• Training and Development, including access to courses, upskilling, and progression plans.
• Employee Assistance Programme, including counselling.
• Life Assurance Scheme.
• Cycle-to-work scheme.
• Annual Staff Awards.
• EDI Ambassador programme.