Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support participants in their journey to reintegrate into the community through tailored support plans.
- Company: Join Social Interest Group, a not-for-profit dedicated to empowering marginalised individuals across London.
- Benefits: Enjoy flexible working hours, valuable experience, and the chance to make a real impact.
- Why this job: Be part of a compassionate team that challenges stigma and supports vulnerable individuals towards recovery.
- Qualifications: Experience with complex backgrounds is preferred; IT skills and a proactive attitude are essential.
- Other info: Apply early as the job may close once suitable candidates are found.
The predicted salary is between 30000 - 42000 £ per year.
As a Support Mentor, you will contribute to successfully rehabilitating and reintegrating our participants back into the community. You will work alongside various stakeholders and partners and engage with our participants through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful resettlements.
Rota: Flexible working/zero hour relief work; a variety of both day and night shifts with occasional weekend work also available.
ABOUT THE SERVICES
Penrose RBKC SHAP Latimer Road is a high support service for entrenched rough sleepers with a dual diagnosis. This services seeks innovative ways to overcome barriers to recovery and works with the residents towards lower support and independent living.
Penrose RBKC Complex Needs service specialising in supporting people with multiple needs, accommodation and community-based support. We help people that struggle with daily living, mental illness, substance and alcohol abuses, homelessness or offending backgrounds by providing them with support to overcome difficulties existing because of their life circumstances.
We strive to address the inequality of access to health, employment, training, and social care support for people with multiple needs .We understand that many people accessing our services have had to endure trauma and we respond to the impact of these adverse experiences through person-centered, trust-building and compassionate support.
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for an individual who is driven to provide high quality care and support to others, someone who thrives on working in a team, but can also make individual judgements in a proactive manner. You will be confident in working in the given setting and can be compassionate, supportive, and empowering to others with the ability to form effective, positive, and motivational relationships! We work alongside various partners and stakeholders so we are looking for a Support Mentor who can adapt and work well alongside other teams.
- Act as a primary support mentor for a caseload of participants with different needs.
- Provide face to face support, and contribute to the development of support plans, risk assessments, and reviews to a high standard.
- Create and implement SMART support plans in collaboration with participants.
- Participate in and encourage participants involvement in various projects, activities, and initiatives.
- Support the service and team to meet key KPIs and objectives.
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
- Ensure all participants understand their rights and responsibilities and have access to the right tools and resources, to support them back into society and building networks.
- Provide advice, information, guidance and life skills training to participants.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary. may include but is not limited to; complete participant records, reports, support plans, risk assessments, case notes, and other documentation for internal and external stakeholders as required and with accordance to policy and procedure.
- Other duties may include but not limited to, maintain clean and tidy offices and communal areas, removing rubbish, reporting repairs and ordering/replenishing supplies.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we would like, but not essential:
- Experience working with different agencies/organisations and understanding the multi-disciplinary approach (For example working alongside MAPPA)
- Appropriate professional qualification: NVQ/Diploma Level 2 in Community Justice/Psychology or professional equivalent
- Experience of providing housing support and practical assistance within a residential or outreach support role
- Understanding of the housing and social needs of people with multiple and complex needs
Further details of the role, responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change – YouTube
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on ourwebsite .
Royal Borough of Kensington and Chelsea, London
#J-18808-Ljbffr
Relief Bank - Support Mentor RBKC, Royal Borough of Kensington and Chelsea, London employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Bank - Support Mentor RBKC, Royal Borough of Kensington and Chelsea, London
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with complex needs, such as mental health issues and homelessness. Understanding these barriers will help you demonstrate your empathy and ability to support participants effectively during interviews.
✨Tip Number 2
Network with professionals in the social care sector, especially those who work with similar demographics. Attend local events or workshops to connect with potential colleagues and gain insights into best practices that you can discuss in your interview.
✨Tip Number 3
Prepare to discuss your experience with multi-disciplinary teams. Highlight any past collaborations with different agencies, as this role requires working alongside various stakeholders to provide comprehensive support to participants.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Be ready to share examples of how you've successfully navigated challenging situations in previous roles, as this will demonstrate your capability to handle the dynamic nature of the Support Mentor position.
We think you need these skills to ace Relief Bank - Support Mentor RBKC, Royal Borough of Kensington and Chelsea, London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Support Mentor. Tailor your application to highlight how your skills and experiences align with the specific needs of the role.
Highlight Relevant Experience: Emphasise any previous experience working with individuals from complex backgrounds, such as those with mental health issues or substance misuse. Use specific examples to demonstrate your ability to provide support and build relationships.
Showcase Your Skills: Mention your IT proficiency and ability to manage a caseload effectively. Include any relevant qualifications or training that would enhance your candidacy, such as NVQ/Diploma in Community Justice or Psychology.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your understanding of the challenges faced by the participants. Make sure to convey your commitment to inclusivity and empowerment, aligning with the values of the organisation.
How to prepare for a job interview at Social Interest Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Mentor. Be prepared to discuss how your experience aligns with the needs of participants facing complex challenges.
✨Showcase Your Empathy
During the interview, demonstrate your ability to connect with individuals from diverse backgrounds. Share examples of how you've provided compassionate support in previous roles, especially in challenging situations.
✨Highlight Teamwork Skills
Since the role involves working alongside various stakeholders, be ready to discuss your experience in collaborative environments. Provide specific examples of successful teamwork and how you contributed to achieving common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of past experiences where you had to make quick decisions or implement interventions effectively.
