Relief Bank - Support Coach

Relief Bank - Support Coach

Full-Time No home office possible
Social Interest Group

At a Glance

  • Tasks: Support residents in their journey to reintegrate into the community and achieve personal goals.
  • Company: Join a dedicated team focused on creating safer communities.
  • Benefits: Earn £13.85 p/h plus annual leave accrual, with flexible shifts.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Passion for helping others, resilience, and experience with diverse backgrounds.
  • Other info: Dynamic role with opportunities for personal growth and impactful work.

Job Overview

We\’re have an exciting opportunity for a Support Coach to join our Independent Approved Premises (IAP) covering the day shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. You will support them in engaging with activities, the community, and provide useful tools and resources for better life skills management. The service holds a strong focus on public protection and effective risk management, ensuring the safety and wellbeing of residents and participants at all times.

Responsibilities

  • Ensuring the safety and wellbeing of residents and participants at all times.
  • Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities.
  • Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service.
  • Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one‑to‑one sessions, group sessions, in and out of service activities, and general wellbeing check‑ins.
  • Focusing on empowering our residents to take control over their lives and meet their personal goals.

Qualifications & Skills

We\’re looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast‑paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We\’re looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

  • Ability to manage own caseload and determine priorities with time management. Able to use own initiative.
  • Experience of working with people of complex backgrounds, ex‑offenders, mental health, substance misuse, challenging behaviours, or a good understanding of the sector.
  • IT proficiency, ability to learn new software programs, basic Microsoft experience.
  • Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health.
  • Cultural awareness, self‑awareness, and ability to identify personal growth areas and take feedback.
  • Alignment with our values of ambition, empowerment, inclusivity, and transparency.

Recruitment Process

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, interviews are scheduled for week commencing 10th November.

About Social Interest Group (SIG)

SIG is a not‑for‑profit organisation providing thousands of people with good‑quality support and care in residential, drop‑in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change. Further details can be found on our website here: Theory of Change – Social Interest Group – Social Interest Group.

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Relief Bank - Support Coach employer: Social Interest Group

As a Support Coach at our Independent Approved Premises in Havering, you will be part of a dedicated team committed to making a meaningful impact in the lives of residents reintegrating into the community. We offer a supportive work culture that values ambition, empowerment, inclusivity, and transparency, alongside competitive pay and flexible shift patterns. With opportunities for personal and professional growth, you will find a rewarding environment where your contributions truly matter.
Social Interest Group

Contact Detail:

Social Interest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Bank - Support Coach

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, or join online forums. The more connections we make, the better our chances of landing that Support Coach role.

✨Tip Number 2

Prepare for the interview by researching the company and understanding their values. We want to show how our passion for helping others aligns with their mission of creating safer communities.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about our experiences and how they relate to supporting residents. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Relief Bank - Support Coach

Support Planning
Engagement Skills
Relationship Building
Motivational Skills
Risk Management
Time Management
Proactivity
Resilience
Cultural Awareness
Self-Awareness
IT Proficiency
Understanding of Social Care Legislation
Experience with Complex Backgrounds

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Support Coach. We want to see your passion for helping others and how you can contribute to our mission.

Showcase Relevant Experience: If you've worked with individuals from complex backgrounds or have experience in rehabilitation, make it shine! We love seeing real-life examples that demonstrate your ability to engage and support residents effectively.

Be Authentic: Let your personality come through in your application. We value authenticity and want to know what drives you to make a difference in the community. Share your story and why this role resonates with you!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered early in the process. We can’t wait to hear from you!

How to prepare for a job interview at Social Interest Group

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Support Coach. Familiarise yourself with the key tasks like engaging with residents and developing tailored support plans. This will help you demonstrate your knowledge and passion for the role.

✨Showcase Your People Skills

Since this role involves building trusting relationships with residents, be prepared to share examples of how you've successfully engaged with individuals from diverse backgrounds. Highlight your ability to motivate and empower others, as this is crucial for supporting their reintegration.

✨Demonstrate Resilience and Proactivity

The job can be fast-paced and challenging, so think of instances where you've shown resilience in tough situations. Discuss how you take initiative to solve problems and support others, which aligns perfectly with the expectations of the role.

✨Align with Their Values

Familiarise yourself with the company's values of Ambition, Empowerment, Inclusivity, and Transparency. Be ready to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your previous work.

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