Relief Bank Recovery Worker - Marron House, West Ealing, London

As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our Residents and Participants back into the community. Providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders.

Rota: Flexible - shift work Monday to Sunday

Our residential services in Marron House provide a recovery focused service to men and women with long term mental health difficulties. The service works with the Participants & Residents to increase their independence and move them on into lower support accommodation. We work closely with mental health services, other partner agencies and careers to improve living skills, increase social inclusion, and help individuals understand and manage their mental health in order to improve their quality of life.

The services are spread across 1 site with 18 bedspaces. We provide personalized support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement, and resettlement.

SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in people's own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

• Support a caseload of Residents and Participants (R&P), contribute to the development of support plans, risk assessments and reviews.
• Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
• Ensure R&Ps understand their rights and responsibilities, with access to the right tools and resources to support them back into society and build networks.
• Develop strong internal and external relationships.
• Provide advice, guidance, and support, including life skills training.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• You may need to attend appointments alongside R&Ps when required.
• Admin duties will vary, including using our Salesforce Inform system to update records ongoing.
• Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

What we are looking for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required.
• Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector.
• Understanding of the housing and social needs of people with multiple and complex needs.
• Able to influence and negotiate positive outcomes with others.

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent.
• Experience of providing housing support and practical assistance within a residential or outreach support role.
• Experience creating co-produced support plans and providing appropriate interventions for service users and liaising with other professionals.

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

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