Relief Bank Mental Health Recovery Worker - Enfield, Enfield, London

As a Mental Health Recovery Worker, you will work at our service in Penrose, supporting rehabilitation for adults with complex mental health needs. You will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored support and a flexible service responsive to individual needs.

Rota: Flexible shifts - Monday to Sunday including days, evenings, and weekends.

ABOUT THE SERVICE

Penrose Enfield is a care and support rehabilitation service for adults with complex mental health needs. It provides a total of 24 units of supported accommodation for residents who may also have behaviours that prove challenging, including mental health issues and medication non-compliance. We support people moving from complex care inpatient rehabilitation services/acute mental health wards into an intensive rehabilitation arrangement that works closely with the mental health community rehabilitation team. Some of our units provide move-on supported accommodation from the intensive support service and offer an alternative to existing residential care provisions. This transition allows our residents and participants to further enhance their life skills.

ABOUT YOU

We’re looking for someone with a genuine passion and purpose to help people, challenge stigma, and make a real difference in people’s lives! We seek a team player, driven to provide high-quality care and support to others, an effective communicator who can build rapport with individuals from various backgrounds. You will be compassionate, supportive, and empowering, while able to form effective, positive, and motivational relationships.

• Develop and sustain therapeutic relationships with our Residents and Participants (R&P), providing practical and emotional support.
• Support our R&P's with relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
• Assist our R&P's with various personal needs as required.
• Encourage R&Ps to participate in the running and development of projects, initiatives, training, and volunteering.
• Support a caseload of Residents and Participants (R&P), contributing to the development of support plans, risk assessments, and reviews.
• Identify resident activity needs and wishes through assessments, observations, and discussions.
• Ensure R&Ps understand their rights and responsibilities, providing access to the right tools and resources for reintegration into society.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• Provide advice, guidance, and support, including life skills training.
• Develop strong internal and external relationships.
• Admin duties will vary, including using our Salesforce Inform system to update records.
• Other responsibilities may be required from time to time and will be expected to be performed as long as they are within the capability and level of the position.

KEY CRITERIA

What we are looking for:

• IT proficiency, ability to learn new software programs, basic Microsoft experience is required.
• Experience working with people from complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector.
• Understanding of the housing and social needs of people with multiple and complex needs.
• Able to influence and negotiate positive outcomes with others.

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent.
• Experience providing housing support and practical assistance within a residential or outreach support role.
• Experience creating co-produced support plans and providing appropriate interventions for service users, liaising with other professionals.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement, and resettlement. SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in various residential, drop-in centres, community floating support settings (including in people's own homes), probation settings, and for people who are in hospital awaiting discharge. We currently operate across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to ongoing application screening. We advise applying as soon as possible for your application to be considered at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits, and our Candidate Privacy Policy can be found on our website.