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- Tasks: Support homeless families with resettlement and independent living in a compassionate environment.
- Company: Join a dedicated team at Bridge House Luton, focused on empowering vulnerable individuals.
- Benefits: Competitive pay, flexible shifts, training opportunities, and a supportive work culture.
- Why this job: Make a real difference in the lives of families facing homelessness and build meaningful connections.
- Qualifications: Empathy, IT skills, and experience with complex needs are essential.
- Other info: Opportunities for professional growth and involvement in community initiatives.
The predicted salary is between 12 - 13 ÂŁ per hour.
Location: Luton (Actual location hidden due to the confidentiality of the service)
Salary: ÂŁ12.60 + 12.07% annual leave accrual paid monthly
Shift Pattern: Flexible role to service needs.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
About the Role
The Relief Bank - Housing and Resettlement Worker will be based within a women's accommodation based service which supports homeless families in Luton. The service has 7 units of accommodation which support the following groups:
- Expectant mothers
- Mothers with up to two children under the age of 10
- Single women aiming to have guardianship of their children
You will provide person‑centred support to families to help end the cycle of homelessness and enable long‑term sustained living. Responsibilities include:
- Delivering basic interventions and guidance around resettlement and independent living.
- Providing personal support around domestic violence, offending activity, mental health, substance use, parenting skills, and safety in the home.
- Facilitating support sessions, projects and activities, signposting and general wellbeing support.
- Supporting with custody arrangements, mediation, supervised contact and creating a safe space for families.
- Potentially supporting in our other services, including a residential service for males, which may require lone working at times.
About the Service
Bridge House Luton delivers accommodation‑based housing related support to homeless families in Luton. The service comprises 7 units which support:
- Expectant mothers
- Mothers with up to two children under the age of 10
- Single women aiming to have guardianship of their children
Support is provided in a flexible, individualised approach so families can progress in a way that suits both parent and child’s needs while in a safe and stable environment. Assistance ranges from basic interventions and guidance around resettlement and sustaining independent living to more intensive support in the following areas:
- Domestic violence
- Offending / ex‑offending
- Mental health
- Substance use
- Parenting skills – including child protection, custody arrangements, mediation, supervised contact
- Safety in the home / family wellbeing
About You
You will have:
- Empathy and compassion towards residents and the challenges they face.
- The ability to motivate and empower others to achieve their personal goals and overcome barriers.
- Basic IT proficiency; use of online CRM systems and Microsoft programs daily.
- Previous experience working with people with multiple and complex needs, ideally in mental health.
- Experience creating co‑produced support plans, key working and care plans.
- Understanding of housing and social needs of people with multiple and complex needs and awareness of marginalisation.
Key Criteria
What we are looking for:
- IT proficiency and ability to learn new software programs; basic Microsoft experience required.
- Experience working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse, or a good understanding of the sector.
- Understanding of housing and social needs of people with multiple and complex needs.
- Ability to influence and negotiate positive outcomes with others.
What we would like, but not essential:
- Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent.
- Experience providing housing support and practical assistance within a residential or outreach support role.
What we offer
We offer:
- Training and development, including access to courses, upskilling and progression plans.
- Eligibility to register with Blue Light Discount Card.
- Annual staff awards.
- EDI Ambassador programme.
- An organisation that believes good care and support improves lives.
- A mission to empower people marginalised by building partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
- Inclusivity efforts through staff ambassadors who deliver awareness, events and developments.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
For recruitment related enquiries, please email recruitment@socialinterestgroup.org.uk.
Relief Bank - Housing and Resettlement Worker employer: Social Interest Group
Contact Detail:
Social Interest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Bank - Housing and Resettlement Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around supporting vulnerable families and individuals.
✨Tip Number 3
Showcase your skills! Bring examples of your past work with complex needs to the table. Whether it’s through case studies or anecdotes, demonstrating your hands-on experience can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relief Bank - Housing and Resettlement Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Relief Bank - Housing and Resettlement Worker. We want to see how you can bring your unique perspective to support homeless families in Luton.
Show Your Empathy: In your written application, let us know about your compassion and understanding towards the challenges faced by residents. Share any relevant experiences that demonstrate your ability to motivate and empower others, as this is key for the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures we receive all the necessary information and helps us process your application smoothly. We’re excited to hear from you!
How to prepare for a job interview at Social Interest Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Bank - Housing and Resettlement Worker. Familiarise yourself with the specific needs of the families you'll be supporting, such as those facing domestic violence or mental health challenges. This knowledge will help you demonstrate your suitability for the role.
✨Showcase Your Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals facing complex challenges. Highlight how you motivated and empowered them to achieve their goals, as this will resonate well with the interviewers.
✨Demonstrate IT Proficiency
Since basic IT skills are essential, be ready to discuss your experience with online CRM systems and Microsoft programs. If you have any specific examples of how you've used technology to enhance your work or support others, share those during the interview.
✨Prepare Questions About the Service
Interviews are a two-way street, so come prepared with thoughtful questions about the service and its approach to supporting families. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about training opportunities or how they measure success in their support programmes.
